Position Details

Salary $15 – $15 USD / year

Type Not Specified

Experience entry

Exp. Years 0

Education Not specified

Category Operations & Logistics

About this role

This retail associate role focuses on customer experience, including greeting and assisting customers, while following store best practices for operations. The associate also maintains cleanliness, supports proper merchandise presentation, and ensures safety standards are met during each shift.

Key Responsibilities

Greet and assist customers with merchandise and questions
Follow company best practice standards
Maintain a clean, clutter free work area
Ensure proper merchandise presentation
Practice safety and report or correct unsafe conditions

Technical Overview

Non-technical retail operations role emphasizing customer service, register support, store presentation, and safety compliance (including maintaining clear emergency exit access).

Ideal Candidate

The ideal candidate is an entry-level retail associate who is customer-focused and prioritizes safety. They should be comfortable being register-trained and maintaining clean, clutter-free work areas while ensuring merchandise is presented properly and customers are greeted professionally.

Must-Have Skills

Safety is the number one priorityPractice safe behaviors in everything they doMaintain a high level of awareness on the sales floorTreat Customers and Associates with respect and courtesyGreets all Customers by making eye contactsmiling and saying "hello"Register-trained

Tools & Platforms

Required Skills

Customer serviceregister trainingmerchandise presentationfollowing company best practice standardssafety practicesmaintaining a clean work areaclutter free work areasclear egress to emergency exitsanswering Customer questions

Hard Skills

Customer serviceRegister trainingMerchandise presentationFollowing company best practice standardsSafety practicesMaintaining a clean work areaCreating a clutter freeclear egress to emergency exitsAnswering Customer questions

Soft Skills

Customer greetingCourteous and friendly communicationTeamworkProfessionalismRespect for Customers and AssociatesSmiling and eye contactAwareness and alertnessReporting unsafe conditionsPolite and knowledgeable assistanceReliability (engaged during working hours)

Industry & Role

Industry Retail

Job Function Ensure a positive customer shopping experience while safely supporting in-store operations and merchandise presentation.

Role Subtype Operations Specialist

Keywords for Your Resume

Retail AssociateRetail Associate is responsible for ensuring our Customers have a positive shopping experienceregister-trainedCustomer questionsmerchandise presentationclean work areaclutter freeclear egress to emergency exitsunsafe conditionsreport any unsafe conditionssafety is the number one prioritygreet all Customersmaking eye contactsmilingsaying "hello"saying "thank you"customer servicebest practice standardsDiversityEquality & Inclusion

Deal Breakers

Must practice safe behaviors as safety is the number one priority, Must be register-trained, Must greet customers professionally (eye contact, smiling, "hello")

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile