✦ Luna Orbit — Customer Success & Support

Retail Associate

at Ross Stores

📍 Schaumburg, IL Onsite 💰 $15 – $15 USD / year Posted April 02, 2026
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Position Details

Salary $15 – $15 USD / year
Type Full-Time
Experience entry
Exp. Years Not specified
Education Not specified
Category Customer Success & Support

About this role

Retail Associate at Ross Stores responsible for positive customer interactions, merchandise presentation, and adherence to store policies.

Key Responsibilities

  • Greet customers and provide courteous service
  • Maintain safe shopping environment and follow MOS policies
  • Assist customers with merchandise and ensure proper presentation
  • Perform cleaning and store upkeep tasks
  • Handle cash, checks, and refunds accurately

Technical Overview

In-store operations with POS/register use, loss prevention procedures, and merchandise replenishment.

Ideal Candidate

Entry-level retail associate for Ross Stores in Schaumburg, focusing on customer service and MOS policy adherence with basic cash handling.

Must-Have Skills

Effective communicationBasic mathematical calculations

Required Skills

customer servicebasic mathematical calculationseye contactgreeting customerscash handlingregister operationmerchandise presentationsafety awarenessMOS policiesloss preventionSPS awarenessPDT usagemerchandise receiptsdress codeemergency exits

Soft Skills

Customer serviceCommunicationTeamworkProblem-solvingAttention to detailTime managementSafety awareness

Industry & Role

Industry Retail
Job Function Deliver in-store customer experience while maintaining store presentation and operations.
Role Subtype Customer Service Rep

Keywords for Your Resume

retail associateross storescustomer servicemark-out-of-stock (MOS) policiesmark-out-of-stockMOSloss prevention awarenessloss preventionstore protection specialist (SPS)SPSportable data terminalPDTmerchandise presentationcash handlingcredit card informationregister-trainedmerchandise receiptsmerchandise protection standardsdress codesafetyemergency exitseye contactstore leadershipmark-out-of-stock policiesstore protection specialist
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