Position Details

Salary $16 – $17 USD / year

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Operations & Logistics

About this role

Ross Retail Associate role focused on delivering a positive shopping experience, assisting customers, maintaining store standards, and supporting store operations across departments.

Key Responsibilities

Greet customers with eye contact and courtesy
Maintain clean and organized store per guidelines
Assist customers with merchandise and questions
Perform merchandising and replenishment tasks
Safeguard cash and comply with MOS and POS procedures

Technical Overview

Non-technical retail environment with emphasis on customer service, merchandising, inventory replenishment, MOS processing, and loss prevention. Uses PDTs and point-of-sale systems for transactions and merchandising tasks.

Ideal Candidate

The ideal candidate is a friendly, customer-focused individual with strong communication skills and basic math ability. They excel in fast-paced store environments, maintain strong product presentation, and uphold loss prevention and safety standards.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant mannerAbility to perform basic mathematical calculations commonly used in retail environments

Nice-to-Have Skills

Merchandise presentationLoss prevention awarenessMOS processingInventory replenishmentStockroom operations

Tools & Platforms

PDTsRegistersPCPoint of Sale (POS)Cash register

Required Skills

Retail AssociateRoss Storescustomer servicemerchandise presentationloss preventionMOSMark-Out-of-StockMOS policiesMOS processingPDTsPersonal Digital Terminalscash handlingcash registerPoint of SalePOSstore operationsinventorymerchandise replenishmentstockroomsafetydress codeteamworkcleaning tasksbasic mathematical calculations

Hard Skills

PDTsPersonal Digital TerminalsRegistersCash handlingCash registerPoint of SalePOSStore PCMerchandise replenishmentMerchandise presentationMOS (Mark-Out-of-Stock)MOS policiesMOS processingLoss Prevention AwarenessSafety proceduresStockroom operationsInventory managementCleaning tasksBasic mathematical calculations

Soft Skills

Customer serviceCommunicationTeamworkProblem-solvingTime managementAttention to detailAdaptabilityProfessional demeanor

Industry & Role

Industry Retail

Job Function Provide excellent customer service while maintaining store operations and merchandise presentation

Role Subtype store associate

Keywords for Your Resume

Retail AssociateRoss Storescustomer servicemerchandise presentationloss preventionMark-Out-of-StockMOSMOS policiesMOS processingPDTsPersonal Digital Terminalscash handlingcash registerPoint of SalePOSstore operationsinventorymerchandise replenishmentstockroomsafetyretail associateross storesmosmark-out-of-stockpdtspersonal digital terminalspoint of sale

Deal Breakers

Inability to communicate effectively with customers and leadership, Inability to perform basic mathematical calculations, Unwillingness to adhere to dress code or store policies, Inability to lift more than 25 pounds

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