Position Details

Salary $15 – $15 USD / year

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Operations & Logistics

About this role

Retail Associate at Ross Stores responsible for ensuring a positive customer experience, maintaining store standards, and assisting customers with merchandise and transactions.

Key Responsibilities

Greets customers and provides courteous service; maintains clean, organized store; assists with merchandise and questions; handles cash and register transactions; follows Loss Prevention MOS policies and reports unsafe conditions

Technical Overview

Frontline retail role focused on customer service, merchandising standards, POS usage, cash handling, and adherence to safety and loss prevention policies.

Ideal Candidate

The ideal candidate is a customer-focused, reliable retail associate with strong communication and basic math skills, capable of delivering a positive shopping experience and maintaining store presentation.

Must-Have Skills

Effective communicationBasic mathematical calculations

Tools & Platforms

POS systemsPoint of SalePDTsStore PCs

Required Skills

Effective communicationcustomer servicebasic mathematical calculationsPOS systemsPoint of SalePD TsMOS policiesloss preventioncash handlingmerchandisingmerchandise presentationstore operationseye contactgreet customerssafetydress codeteamworkmerchandise receiptsstockroomrestrooms

Hard Skills

POS systemsPoint of SalePDTsCash handlingMerchandise presentationSafety protocolsMOS (Mark-Out-of-Stock) policiesMOS processingCashcheckcard transactionsStore operations

Soft Skills

Customer serviceCommunicationTeamworkProblem solvingTime managementAdaptabilityAttention to detailIntegrityProfessionalism

Industry & Role

Industry Retail

Job Function Provide frontline customer service and store operations support to drive sales and brand standards

Role Subtype Retail Associate

Keywords for Your Resume

retail associateross storesspringfield ilcustomer servicepos systemspoint of salepdtsloss preventionmos (mark-out-of-stock) policiescash handlingmerchandise presentationstore operationseye contactgreet customerssafetydress codeteamworkmerchandise receiptsstockroomrestroomsmos

Deal Breakers

Inability to meet physical requirements (standing, lifting up to 25 pounds), Unavailability for basic store operations duties

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