About this role
Ross Stores Retail Associate handling in-store customer service, merchandising, and MOS-based stock management to maintain store standards in Fresno.
Key Responsibilities
- Greet customers and assist with merchandise
- Maintain store cleanliness and merchandising presentation
- Follow MOS policies and loss prevention standards
- Process stock replenishment and restocking
- Ensure safety and dress code compliance
Technical Overview
In-store operations with replenishment and protection standards; no software stack. Emphasis on safety, MOS policies, and customer engagement.
Ideal Candidate
The ideal candidate is an entry-level retail associate capable of handling MOS processes and inventory tasks, with strong customer service and the ability to work onsite in a Fresno, CA store.
Must-Have Skills
Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.
Tools & Platforms
PDTsRegistersPC
Required Skills
Retail AssociateRoss StoresCustomer ServiceMOS policiesMark-Out-of-StockShortage HighwayStore Protection SpecialistSPSLoss Prevention AwarenessMerchandise protection standardsMerchandise presentationStock replenishmentRestroom replenishmentDisinfecting high-touch areas
Hard Skills
PDTsRegister-trainedMOS policiesMark-Out-of-StockShortage HighwayStore Protection SpecialistSPSLoss Prevention AwarenessMerchandise protection standardsMerchandise presentationStock replenishmentRestroom replenishmentDisinfecting high-touch areas
Soft Skills
CommunicationCustomer service orientationTeamworkProblem-solvingAttention to detailAdaptabilityProfessionalismTime management
Keywords for Your Resume
Retail AssociateRoss StoresCustomer Servicegreet CustomersPDTsregister-trainedMOS policiesMark-Out-of-StockShortage HighwayStore Protection SpecialistSPSLoss Prevention AwarenessMerchandise protection standardsMerchandise presentationSafetyDress codeRestroom replenishmentDisinfecting high-touch areasStock replenishmentcustomer servicemark-out-of-stockloss prevention awarenesspdtmerchandise presentationstock replenishment
Deal Breakers
Unwillingness to work onsite, Inability to perform basic math, Lack of customer service experience
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