✦ Luna Orbit — Marketing & Digital Marketing

Retention Marketing Manager for Marketing Agency

at The Greenhouse Marketing

📍 Remote, US Remote 💰 $70K – $80K USD / year Posted April 02, 2026
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Position Details

Salary $70K – $80K USD / year
Type Full-Time
Experience mid
Exp. Years Not specified
Education Not specified
Category Marketing & Digital Marketing

About this role

Retention Marketing Manager for a marketing agency responsible for managing 10-12 brands’ email and SMS marketing accounts. Develop quarterly/monthly strategies, flow/automation, list growth, and retention programs while collaborating with lifecycle, marketing, and creative teams remotely.

Key Responsibilities

  • Manage 10-12 brands' email and SMS marketing
  • Develop quarterly/monthly campaign strategies
  • Oversee flow/automation and list growth
  • Collaborate with lifecycle/creative teams
  • Drive retention and client happiness

Technical Overview

Marketing tech stack-focused role leveraging Klaviyo, ActiveCampaign, HubSpot, Braze, Iterable, and Attentive to design multi-channel retention campaigns. Emphasis on lifecycle marketing, automation flows, and data-driven optimization across ecommerce brands.

Ideal Candidate

The ideal candidate is a mid-level retention marketing manager with hands-on experience running email and SMS programs for ecommerce brands, proficient in Klaviyo, HubSpot, Braze, Iterable, and Attentive. They should be adept at building retention flows, list growth strategies, and cross-brand coordination for 6- to 8-figure brands in a remote agency setting.

Must-Have Skills

KlaviyoActiveCampaignHubSpotBrazeIterableAttentive

Nice-to-Have Skills

Experience with Attentive (or other mobile platforms)Knowledge of DTC customer lifecycleExperience working with 6-8 figure e-commerce brandsExperience leading retention strategies

Tools & Platforms

KlaviyoActiveCampaignHubSpotBrazeIterableAttentive

Required Skills

Retention marketingemail marketingsms marketingKlaviyoActiveCampaignHubSpotBrazeIterableAttentiveeCommerceDTCmarketing automationflow automationcampaign strategieslist growthretention strategiesremotefull-timeproject management

Hard Skills

KlaviyoActiveCampaignHubSpotBrazeIterableAttentive

Soft Skills

Project managementAttention to detailSelf-starterCommunicationCreativityTeamwork

Industry & Role

Industry SaaS
Job Function Lead retention marketing programs for ecommerce brands across email and SMS channels
Role Subtype Marketing Manager

Keywords for Your Resume

retention marketingemail marketingSMS marketingKlaviyoActiveCampaignHubSpotBrazeIterableAttentiveeCommerceDTCmarketing automationflow automationcampaign strategieslist growthretention strategiesremotefull-timeproject managementmulti-brandklaviyoactivecampaignhubspotbrazeiterableattentivesms marketingecommercedtc

Deal Breakers

Lack of experience with Klaviyo/ActiveCampaign/HubSpot/Braze/Iterable, No prior experience with 6-8 figure ecommerce brands, Inability to work remotely

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