✦ Luna Orbit — Sales & Business Development

RSD, Enterprise Sales

at Intercom

📍 San Francisco, California; USA, Remote Remote Posted March 12, 2026
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Position Details

Type Full-Time
Experience senior
Exp. Years 5+ years
Education Not specified
Category Sales & Business Development

About this role

This role involves leading enterprise sales efforts for a SaaS customer support platform, focusing on complex deal execution, team leadership, and strategic growth in North America.

Key Responsibilities

  • Own enterprise sales execution
  • Lead, coach, and grow sales team
  • Partner with Product, Marketing, Engineering
  • Build operational processes
  • Model excellence in prospecting

Technical Overview

The role requires expertise in enterprise sales methodologies, forecasting, pipeline management, and technical product knowledge, with a focus on AI-enabled customer service solutions.

Ideal Candidate

The ideal candidate is a senior enterprise sales professional with over 5 years of experience in complex, strategic deals, and at least 3 years leading sales teams. They possess strong expertise in MEDDPICC, Command of the Message, and technical product selling, preferably with AI fluency.

Must-Have Skills

5+ years as an enterprise seller3+ years leading enterprise sales teamsExpertise in Command of the Message and MEDDPICCAbility to sell complextechnical productsProven prospecting discipline

Nice-to-Have Skills

AI fluencyTechnical backgroundForecasting and pipeline managementGTM planning

Tools & Platforms

CRMForecasting tools

Required Skills

Enterprise SalesCommand of the MessageMEDDPICCForecastingPipeline ManagementAccount ManagementAI fluencyTechnical Product SellingLeadershipCoaching

Hard Skills

Enterprise SalesComplex Deal NegotiationCommand of the MessageMEDDPICCForecastingPipeline ManagementGTM StrategyAccount ManagementTechnical Product SellingAI fluency

Soft Skills

LeadershipCoachingStrategic ThinkingCollaborationCommunicationProblem-solvingPerformance Management

Industry & Role

Industry SaaS
Job Function Enterprise sales leadership and team management for AI customer service solutions

Keywords for Your Resume

Enterprise SalesCommand of the MessageMEDDPICCForecastingPipeline ManagementAccount ManagementAI fluencyComplex Deal NegotiationGTM StrategyTechnical Product SellingLeadershipCoachingStrategic ThinkingCollaborationCommunication

Deal Breakers

Less than 5 years enterprise sales experience, No experience leading sales teams, Lack of expertise in MEDDPICC or Command of the Message, Inability to sell technical products

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