✦ Luna Orbit — Cloud & Infrastructure

RTSM Product Support Engineer

at Veeva Systems

📍 Remote, US Remote 💰 $50K – $100K USD / year Posted March 04, 2026
Salary $50K – $100K USD / year
Type Not Specified
Experience mid
Exp. Years 4+ years
Education Bachelor’s degree in Computer Science, Software Engineering, or related technical field
Category Cloud & Infrastructure

This role involves managing cloud infrastructure on AWS, developing automation scripts, and ensuring system stability and performance through monitoring and incident response.

  • Maintain and develop cloud infrastructure on AWS
  • Automate deployment processes
  • Implement monitoring and incident response
  • Optimize system performance and costs
  • Collaborate with development teams

The technical environment includes AWS cloud platform, Infrastructure as Code with Terraform and CloudFormation, CI/CD pipelines with Jenkins, GitLab CI, CircleCI, and monitoring tools like NewRelic and Datadog.

The ideal candidate is a mid-level cloud and DevOps engineer with 4+ years of experience managing AWS infrastructure, implementing IaC with Terraform and CloudFormation, and automating deployment pipelines. They should be skilled in troubleshooting, monitoring, and optimizing cloud environments.

Cloud infrastructureAWSInfrastructure as CodeCI/CD pipelinesAutomation scriptingTroubleshootingMonitoring
JenkinsGitLab CICircleCINewRelicDatadogPrometheusGrafanaSplunkSystem recovery
AWSTerraformCloudFormationJenkinsGitLab CICircleCINewRelicDatadogPrometheusGrafanaSplunk
AWSAmazon Web ServicesTerraformCloudFormationJenkinsGitLab CICircleCIMonitoring toolsNewRelicDatadogPrometheusGrafanaSplunkAutomationTroubleshooting
AWSAmazon Web ServicesTerraformCloudFormationJenkinsGitLab CICircleCIMonitoring tools (NewRelicDatadogPrometheusGrafanaSplunk)ScriptingIncident responseSystem performanceAutomation
troubleshootinganalytical skillscollaborationproblem-solvingcommunication
Industry Life Sciences / SaaS
Job Function Manage and optimize cloud infrastructure and automation processes
AWSAmazon Web ServicesTerraformCloudFormationJenkinsGitLab CICircleCIMonitoring toolsNewRelicDatadogPrometheusGrafanaSplunkAutomationSystem recoveryTroubleshootingSystem performanceMonitoring

Lack of experience with AWS or cloud infrastructure, No experience with IaC tools like Terraform or CloudFormation, Insufficient scripting or automation skills, No experience with monitoring tools, Less than 4 years of relevant experience

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