Position Details
About this role
Cambium Learning Group seeks a Sales Account Specialist to support renewal and new business opportunities by collaborating with sales teams, managing customer relationships, and identifying upsell opportunities in a remote environment.
Key Responsibilities
- Support sales with renewals
- Identify upsell opportunities
- Manage customer relationships
- Prepare quotations
- Collaborate with sales teams
Technical Overview
The role involves supporting sales processes using CRM tools, especially Salesforce, and engaging in customer outreach, quotations, and pipeline management to drive sales growth.
Ideal Candidate
The ideal candidate is an entry-level sales support professional with 1-3 years of experience in sales support, pipeline management, and customer outreach. They are proficient with CRM tools, especially Salesforce, and excel in communication and relationship building within an education-focused environment.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with CRM or Salesforce, No customer support or sales support background, Inability to work remotely, No communication skills, No experience in education sales
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