Sales Associate - AutoNation USA Albuquerque

AutoNation e-Commerce Sales Associate engages with customers online, over the phone, and in-store to guide vehicle purchases in a no-haggle environment. The role focuses on responding to leads, answering questions, and ensuring a seamless transition from inquiry to in-store experience while delivering exceptional customer service.

• Engage with customers across online/phone/in-store channels
• Help guide vehicle purchases
• Follow up to ensure customer satisfaction
• Transition customers to Service department
• Support achievement of sales targets

Role relies on CRM/ERP tools for automotive sales (CDK, eLeads) to manage leads and transactions; requires strong communication and organizational skills to coordinate multi-channel sales activities.

The ideal candidate is a motivated sales professional with solid customer-service experience across online, phone, and in-store channels. They are comfortable using dealership tech like CDK/eLeads, possess a high school diploma, and are driven to meet sales targets while delivering an exceptional customer experience.