About this role
This Sales Associate role is responsible for being the point of contact for customers while stocking merchandise and supporting plan-o-gram execution. You will unload trucks, maintain displays and shelves, assist customers in finding items, and handle customer transactions at the register.
Key Responsibilities
- Serve as point of contact and greet customers
- Unload trucks and receive cartons/totes
- Stock shelves and build/maintain merchandise displays
- Process transactions using cash register and flatbed scanner
- Assist with ordering merchandise using hand-held scanners and maintain store cleanliness
Technical Overview
The technical scope is retail transaction and inventory operations using a cash register, flatbed scanner, and hand-held scanners for ordering merchandise. Work also includes plan-o-gram execution guidance and strict compliance with store policies and procedures.
Ideal Candidate
The ideal candidate is an entry-level retail sales associate who can serve as the primary point of contact for customers while supporting stocking and merchandising tasks. They are comfortable operating a cash register and flatbed scanner, helping with plan-o-gram execution, and following safety and company policy requirements.
Must-Have Skills
Act as the point of contact for customersStock merchandise adequatelyFollow company work processes to receiveopen and unpack cartons and totesOperate cash register and flatbed scanner to itemize and total customer's purchaseCollect payment from customer and make changeComply with company policies and proceduresGreet customers
Tools & Platforms
Cash registerFlatbed scannerHand-held scanners
Required Skills
Customer service point of contactplan-o-gramsstocking merchandiseunload trucksreceive cartons and totesbuild merchandise displaysrotate and face merchandiserestock recovered merchandiselocate merchandisebail cardboardtake out trashdust and mop store floorsclean restroom and stockroomcomply with company policiesgreet customersoperate cash registeroperate flatbed scanneritemize and total customer's purchasebag merchandisecollect payment and make changeordering merchandise using hand-held scannersset up sidewalk displays
Hard Skills
Act as point of contact for customersAssist in setting and maintaining plan-o-grams and programsStock merchandiseUnloading trucksReceivingopening and unpacking cartons and totesStoring merchandise in stock roomMoving merchandise directly to sales floorBuilding merchandise displaysRotating and facing merchandise on shelvesRestocking recovered merchandiseAssisting customers by locating merchandiseBailing cardboardTaking out trashDusting and mopping store floorsCleaning restroom and stockroomComplying with company policies and proceduresGreeting customersOperating cash registerOperating flatbed scannerItemizing and totaling customer's purchaseBagging merchandiseCollecting payment from customer and make changeOrdering merchandise using hand-held scannersCleaning front end of storeSetting up sidewalk displays when necessary
Soft Skills
Customer serviceInterpersonal communicationOral communication skillsAttention to safety policies and practicesAbility to follow plan-o-gram and merchandise presentation guidanceReliability and complianceFrequent physical stamina (walking/standing/bending/stooping/kneeling)
Keywords for Your Resume
Sales AssociateAct as the point of contact for customersplan-o-gramsplan-o-gramStock merchandiseUnload truckscartons and totesstock roomsales floorBuild merchandise displaysrotate and face merchandiserestock recovered merchandiseLocate merchandiseBail cardboardtake out trashdust and mop store floorsclean restroom and stockroomcash registerflatbed scanneritemize and total customer's purchasebag merchandisemake changeordering merchandisehand-held scannersGreeting customerssidewalk displayspolicies and proceduressafety policies and practicescustomer serviceunload trucksstock merchandise
Deal Breakers
Must be able to operate a cash register and flatbed scanner, Must be able to follow plan-o-gram and merchandise presentation guidance, Must be able to stock merchandise and maintain store cleanliness
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