Position Details
About this role
Supports sales efforts by providing technical expertise on network products, conducting needs analysis, and resolving customer issues related to SD-WAN and Security solutions.
Key Responsibilities
- Provide technical support
- Conduct needs analysis
- Assist in product testing
- Support sales team
- Resolve technical issues
Technical Overview
Involves deep understanding of SD-WAN and Security products, providing technical support, and assisting in product testing and customization.
Ideal Candidate
The ideal candidate is a technically skilled sales engineer with knowledge of SD-WAN and Security products, capable of conducting needs analysis and providing technical support to customers and sales teams, with strong problem-solving skills.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Required
Preferred
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of knowledge of SD-WAN or Security, Inability to perform needs analysis, No experience in technical support, Unwillingness to work in West Palm Beach
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