✦ Luna Orbit — Sales & Business Development

Sales Engineer I

at Dialpad

📍 Austin, US Onsite Posted March 19, 2026
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Position Details

Type Not Specified
Experience entry
Exp. Years 1-2 years
Education Not specified
Category Sales & Business Development

About this role

This role involves supporting the sales team by demonstrating AI-powered communication solutions, assisting with proof of concept, and helping optimize network settings for customers.

Key Responsibilities

  • Lead product demos
  • Assist with proof of concept
  • Answer technical questions
  • Learn AI and cloud telephony
  • Optimize network settings

Technical Overview

Focuses on AI and cloud telephony platforms, network setup, Wi-Fi troubleshooting, and customer support within a SaaS environment.

Ideal Candidate

The ideal candidate is an entry-level sales engineer with strong communication skills, technical curiosity, and a passion for AI and cloud telephony, eager to support clients and learn.

Must-Have Skills

Lead product demonstrationsAssist with Proof of ConceptAnswer technical questionsLearn AI and cloud telephony technologyHelp optimize network settings

Nice-to-Have Skills

Experience in customer-facing rolesTechnical troubleshootingNetwork configurationCloud communication platforms

Tools & Platforms

AI-powered communication platformCloud telephonyNetwork testing tools

Required Skills

AI-powered communicationproduct demonstrationsproof of conceptnetwork setupWi-Fi optimizationcustomer supporttechnical troubleshooting

Hard Skills

AI-powered communication platformProduct demonstrationsProof of ConceptNetwork setupWi-Fi optimization

Soft Skills

CommunicationPeople skillsTechnical curiosityCustomer focusProblem-solving

Industry & Role

Industry SaaS
Job Function Support sales through technical demonstrations and customer support
Role Subtype Customer Support & Support
Tech Domains AI & Machine Learning, Cloud & Infrastructure, Networking & Telecom

Keywords for Your Resume

Sales EngineerAI-powered communicationProduct demonstrationsProof of ConceptNetwork setupWi-Fi optimizationCustomer-facingTechnical troubleshootingCustomer supportOn-siteProduct demonstration

Deal Breakers

Lack of customer-facing experience, No technical troubleshooting skills, Unwilling to work onsite

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