Position Details
About this role
This role involves owning product demos, proofs of concept, and troubleshooting to support sales efforts for Dialpad’s AI-powered customer communications platform.
Key Responsibilities
- Own product demonstrations
- Conduct proofs of concept
- Troubleshoot customer issues
- Collaborate with sales team
- Configure systems
Technical Overview
The position requires knowledge of product configuration, system troubleshooting, and network testing, with a focus on SaaS solutions and customer engagement.
Ideal Candidate
The ideal candidate is a mid-level sales engineer with experience in product demonstrations, proof of concept, and troubleshooting in a SaaS environment. They possess strong communication and collaboration skills, with the ability to work onsite and engage with technical and non-technical stakeholders.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience in product demonstrations, Inability to work onsite in Austin, No troubleshooting experience
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