About this role
The Sales Manager plans, organizes, directs, and coordinates the sales function for an assigned division to execute sales strategies. The role focuses on profitable growth, forecasting, managing a sales team, driving customer acquisition/retention, and ensuring sales reporting and agreement reviews are completed accurately and on time.
Key Responsibilities
- Develop and implement comprehensive business strategies, and sales and marketing plans.
- Develop the sales forecast and maintain accountability for sales goal achievement.
- Direct a staff of sales and administrative personnel, including hiring, training and performance coaching; complete weekly ride-alongs.
- Assist with new customer solicitation, bid preparation and customer retention strategies.
- Maintain pricing strategy awareness and review Customer Service Agreements for terms and conditions, pricing, accuracy and other requirements
Technical Overview
The posting references use of a CRM tool for maintaining the sales activity funnel. No other specific software platforms or technical systems are named.
Ideal Candidate
The ideal candidate is a sales leader with 5+ years of experience supervising or managing sales personnel, including coaching and performance management. They are strong in developing comprehensive sales strategies, building accurate sales forecasts, and driving customer acquisition and retention using a CRM-based pipeline process.
Must-Have Skills
Minimum of 5 years experience in a role that includes supervising or managing sales personnel and activities.Experience developing comprehensive sales strategies.Good time management skills to ensure assigned responsibilities are completed in an efficient manner.Good communication skills (written and verbal).Strong active listening skills.Complete all required sales reports in a thorough and timely fashion.
Tools & Platforms
CRM tool
Required Skills
sales strategysales and marketing planssales forecastsales goal achievementCRM toolride-alongsnew customer solicitationbid preparationcustomer retentionpricing strategycompetitive trends analysissales reportsCustomer Service Agreements reviewaccount managementstaff hiringtrainingperformance coaching
Hard Skills
sales strategy developmentsales and marketing plansbusiness strategy developmentsales forecastingsales goal achievementsales pipeline managementCRM tool usageweekly ride-alongsnew customer solicitationbid preparationcustomer retention strategiespricing strategy developmentcustomer account managementcompetitive trends analysiscustomer base managementknowledge of company servicespricing structuressales reportingCustomer Service Agreements reviewterms and conditions pricingaccuracy reviewcustomer needs identificationcustomer issue resolutionstaff hiringsales staff trainingperformance coachingsales personnel managementproduction and training needs assessmentprofessional presentation
Soft Skills
professional presentationconfidenceassertivenessself-esteemtime managementwritten communicationverbal communicationcommunication to all levels of managementactive listening skillsability to ask questionsfollow throughpositive outlookrelationship buildingcoaching
Keywords for Your Resume
Sales Managerplanningorganizingdirecting and coordinatingsales functionsales strategiesmaximize sales volumeprofitable growthsales staff developmentcomprehensive business strategiessales and marketing planssales forecastsales goal achievementsales pipeline funnelCRM toolweekly ride-alongsnew customer solicitationbid preparationcustomer retention strategiespricing strategymarket behaviorcompetitive trendscustomer base managementservices knowledgepricing structuressales reportsCustomer Service Agreementsterms and conditions pricingaccount contactassigned accounts
Deal Breakers
Must have 5+ years experience supervising or managing sales personnel and activities, Must have experience developing comprehensive sales strategies
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