Position Details

Salary $45K – $55K USD / year

Type Full-Time

Experience mid

Exp. Years 3+ years

Education Associate’s or Bachelor’s degree in Business or related field, or equivalent training

Category Sales & Business Development

About this role

Support order processing and customer service for a data center power distribution company remotely. Manage data in CRM/ERP systems, coordinate cross-functional actions, and resolve order issues.

Key Responsibilities

Process and track sales orders
Maintain data accuracy
Respond to customer inquiries
Coordinate with internal teams
Identify process improvements

Technical Overview

Utilizes CRM and ERP platforms like Salesforce and SAP to manage orders, ensure data accuracy, and improve processes. Collaborates with sales, marketing, and operations teams.

Ideal Candidate

The ideal candidate is a mid-level sales operations professional with 3+ years of experience managing B2B customer orders, proficient in CRM and ERP systems like Salesforce and SAP, and skilled in data accuracy and process improvement.

Must-Have Skills

CRM systemsERP systemsOrder processingCustomer service experienceData accuracy

Nice-to-Have Skills

Power distributionData center industry experienceExcel advanced skillsSAPSalesforce

Tools & Platforms

SalesforceSAPMicrosoft ExcelOutlookPowerPoint

Required Skills

CRMERPSalesforceSAPOrder ProcessingCustomer ServiceData AccuracyProcess ImprovementData ManagementRoot Cause Analysis

Hard Skills

CRMERPSalesforceSAPOrder ProcessingData ManagementCustomer ServiceOrder ManagementData AccuracyRoot Cause AnalysisProcess ImprovementMicrosoft ExcelOutlookPowerPointCommunication Skills

Soft Skills

CommunicationOrganizationPrioritizationTeamworkProblem-solvingAttention to detailTime managementJudgment

Industry & Role

Industry Manufacturing / Data Center / Power Distribution

Job Function Order management and customer service support for data center power products

Keywords for Your Resume

Sales OperationsCRMERPSalesforceSAPOrder ProcessingCustomer ServiceData AccuracyProcess ImprovementRoot Cause AnalysisExcelPowerPointOutlookData ManagementOrder ManagementB2B Customer ServiceData CenterPower Distribution

Deal Breakers

Lack of experience with CRM or ERP systems, No customer service background, Inability to work remotely, Less than 2 years of relevant experience

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Sales Operations Assistant (REMOTE)

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