✦ Luna Orbit — Sales & Business Development

Sales Operations Manager, Emerging AI Products

at Intercom

📍 Dublin, Ireland Onsite Posted March 12, 2026
Type Full-Time
Experience mid
Exp. Years 3+ years
Education Not specified
Category Sales & Business Development

This role involves managing sales operations and strategy for emerging AI products, focusing on process optimization, data analysis, and cross-functional collaboration to enable revenue growth.

  • Develop sales operations playbook
  • Support AI product sales
  • Optimize workflows
  • Manage forecasting and reporting
  • Collaborate across teams

The role requires expertise in sales operations, data analysis, forecasting, workflow management, and AI product knowledge, supporting the sales team with strategic insights and process improvements.

The ideal candidate is an experienced sales operations or strategy professional with strong analytical skills, capable of managing workflows, developing data-driven strategies, and supporting AI product sales in a fast-paced SaaS environment.

Experience in sales operations or strategyAbility to manage workflows end-to-endData-driven decision makingStrong cross-functional collaboration skillsExperience supporting AI product sales
Experience with emerging AI productsKnowledge of revenue operationsData visualization tools
CRMData analysis tools
Sales OperationsStrategy DevelopmentData AnalysisForecastingProcess OptimizationWorkflow ManagementCross-Functional CollaborationAI Product Knowledge
Sales OperationsStrategy DevelopmentData AnalysisForecastingProcess OptimizationWorkflow ManagementCross-Functional CollaborationAI Product Knowledge
Analytical ThinkingProblem-solvingCommunicationCollaborationStrategic PlanningAdaptability
Industry SaaS
Job Function Sales operations and strategy management for emerging AI products
Sales OperationsStrategy DevelopmentData AnalysisForecastingProcess OptimizationWorkflow ManagementCross-Functional CollaborationAI Product KnowledgeRevenue OperationsData Visualization

Lack of sales operations or strategy experience, Inability to manage workflows end-to-end, No experience with AI products, Weak cross-functional collaboration skills

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