Position Details

Salary $179K – $269K USD / year

Type Not Specified

Experience mid

Exp. Years 0

Education Not specified

Category Sales & Business Development

About this role

This role focuses on sales training and enablement through reseller support, where the specialist acts as a product expert to co-sell and manage seller escalations. It also includes strategic insights work with cross-functional teams to identify opportunities, analyze product gaps, and shape go-to-market strategy.

Key Responsibilities

Provide product expert reseller support
Co-sell with Resellers to drive GPV and revenue growth
Handle seller escalations and recommend solutions
Partner with cross-functional teams to identify market opportunities
Analyze product gaps and inform go-to-market strategy

Technical Overview

The posting emphasizes sales engineering and enablement outcomes (GPV and revenue growth) rather than software engineering. The technical scope referenced is ecosystem/tool recommendations for sellers and resellers rather than specific programming or IT stack.

Ideal Candidate

The ideal candidate is a sales enablement or reseller support specialist who can act as a product expert and co-sell with Resellers to drive Gross Processing Volume (GPV) and revenue growth. They should be comfortable handling seller escalations and partnering with Product, Partnerships, Marketing, and Enablement to identify market opportunities and inform go-to-market strategy.

Must-Have Skills

Reseller supportProduct expertiseCo-selling with ResellersHandling seller escalationsPartnering with cross-functional teams (ProductPartnershipsMarketingEnablement) to identify market opportunities

Required Skills

Reseller supportproduct expertiseco-sellinghandling seller escalationsrecommending first- and third-party solutionsaccelerating Gross Processing Volume (GPV)revenue growth enablementmarket opportunity identificationproduct gap analysisgo-to-market strategycross-functional collaboration

Hard Skills

Reseller supportProduct expertiseCo-selling with ResellersHandling seller escalationsRecommending first- and third-party solutionsAccelerating Gross Processing Volume (GPV)Revenue growth enablementStrategic insights and enablementMarket opportunity identificationProduct gap analysisGo-to-market strategyCross-functional collaboration with ProductPartnershipsMarketingEnablement

Soft Skills

CommunicationStakeholder managementCollaborationAbility to work cross-functionallyDynamiccollaborative environment fit

Industry & Role

Industry Fintech

Job Function Enable and support Resellers with product expertise to accelerate GPV and revenue growth while driving strategic insights

Role Subtype Customer Success Manager

Keywords for Your Resume

Sales Training ManagerSales Engineering SpecialistSales trainingtrainingenablementreseller supportco-sellingseller escalationsproduct expertfirst-party solutionsthird-party solutionsGross Processing VolumeGPVrevenue growthstrategic insightsgo-to-market strategymarket opportunitiesproduct gapsPartnershipsMarketingEnablementProduct

Deal Breakers

Must have experience with reseller support and co-selling, Must demonstrate ability to drive GPV and revenue growth metrics

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