Position Details

Type Full-Time

Experience entry

Exp. Years 1-2 years

Education Not specified

Category ERP & CRM Systems

About this role

This role involves supporting and maintaining the Salesforce environment, focusing on system integrity, automation, and reporting to enable efficient go-to-market operations.

Key Responsibilities

Manage Salesforce administration
Support GTM teams
Build reports and dashboards
Maintain data quality
Troubleshoot system issues

Technical Overview

Supports Salesforce Sales Cloud and Service Cloud, manages automation, reports, dashboards, and system troubleshooting within a SaaS environment.

Ideal Candidate

The ideal candidate is an entry-level Salesforce Administrator with 1-2 years of experience supporting Salesforce in a SaaS environment. They should have strong problem-solving skills, attention to detail, and a foundational understanding of Salesforce fundamentals, with a desire to deepen their expertise in RevOps systems and automation.

Must-Have Skills

1–2 years experience as a Salesforce AdministratorExperience supporting Salesforce within a SaaS or technology companyStrong familiarity with Salesforce Sales CloudUnderstanding of Salesforce fundamentals: objectsfieldsrelationshipsvalidation rulesflows and process automationreports and dashboardsStrong attention to detail and data qualityExcellent problem-solving skillsAbility to troubleshoot system issues

Nice-to-Have Skills

Salesforce Administrator Certification

Tools & Platforms

SalesforceSales CloudService Cloud

Required Skills

SalesforceSales CloudService CloudAutomationData IntegrityValidation RulesFlowsReportsDashboardsTroubleshooting

Hard Skills

SalesforceSalesforce Sales CloudSalesforce Service CloudAutomationData IntegrityValidation RulesFlowsReportsDashboardsSystem TroubleshootingSalesforce Administration

Soft Skills

Problem-solvingCommunicationCross-functional supportAttention to detailTroubleshooting

Certifications

Preferred

Salesforce Administrator Certification

Industry & Role

Industry SaaS

Job Function Salesforce system administration and support

Role Subtype Salesforce Admin

Tech Domains Salesforce, Sales Cloud, Service Cloud

Keywords for Your Resume

SalesforceSales CloudService CloudSalesforce AdministratorAutomationData IntegrityValidation RulesFlowsReportsDashboardsTroubleshootingCRMSystem AdministrationSaaSData Quality

Deal Breakers

Lack of Salesforce Admin experience, No SaaS or technology company experience, No familiarity with Salesforce Sales Cloud, No problem-solving or troubleshooting skills

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