Position Details

Type Not Specified

Experience mid

Exp. Years 3+ years

Education Not specified

Category ERP & CRM Systems

About this role

This role involves designing and implementing AI-powered solutions within the Salesforce platform, focusing on automation, integration, and data management to enhance CRM capabilities.

Key Responsibilities

Design AI solutions using Salesforce AI and Agentforce
Develop automations with Salesforce Flow
Integrate Salesforce with external systems via APIs
Support DevOps pipelines and best practices
Collaborate with cross-functional teams

Technical Overview

The technical environment includes Salesforce CRM, Agentforce, Data Cloud, Salesforce Flow, APIs, Apex, MuleSoft, and DevOps tools for CI/CD pipelines.

Ideal Candidate

The ideal candidate is a mid-level Salesforce AI Specialist with 3+ years of experience working on the Salesforce platform, including hands-on expertise with Agentforce and Salesforce AI capabilities. They should be proactive, analytical, and skilled in designing scalable AI-driven CRM solutions with strong communication skills.

Must-Have Skills

Salesforce platformAgentforceSalesforce AI capabilitiesSalesforce Data CloudSalesforce FlowAPIsEnglish communication skills

Nice-to-Have Skills

Apex developmentMuleSoftExperience Cloud sitesDevOps tools (GearsetCopadoSalesforce DX)Salesforce certifications (AdministratorPlatform App BuilderAdvanced AdministratorExperience Cloud ConsultantAI AssociateOmniStudio Developer)

Tools & Platforms

SalesforceAgentforceData CloudSalesforce FlowDevOps toolsApexMuleSoft

Required Skills

SalesforceSalesforce AIAgentforceData CloudSalesforce FlowAPIsApex developmentMuleSoftExperience CloudDevOpsCI/CD pipelinesSalesforce certifications

Hard Skills

SalesforceSalesforce AIAgentforceSalesforce Data CloudSalesforce FlowCRM dataApex developmentMuleSoftExperience CloudDevOps toolsSalesforce certificationsCI/CD pipelines

Soft Skills

communicationanalytical skillssolution-orientedcollaborationproblem-solving

Certifications

Required

Salesforce AdministratorSalesforce Platform App BuilderSalesforce Advanced AdministratorExperience Cloud ConsultantAI AssociateOmniStudio Developer

Industry & Role

Industry SaaS

Job Function Design and implement AI-driven Salesforce CRM solutions

Keywords for Your Resume

SalesforceSalesforce AIAgentforceData CloudSalesforce FlowAPIsApex developmentMuleSoftExperience CloudDevOpsCI/CD pipelinesSalesforce certificationsCRMAutomation toolsCRM dataApex

Deal Breakers

Lack of experience with Salesforce platform, No experience with Agentforce or Salesforce AI, Insufficient communication skills, No Salesforce certifications, Less than 3 years of relevant experience

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