About this role
Design and document Salesforce solutions that support business operations and platform growth. Partner with stakeholders, administrators, and developers to translate requirements into scalable designs and support UAT and ongoing improvements.
Key Responsibilities
- Collaborates with stakeholders to define and document business requirements
- Translates requirements into Salesforce solution designs (data models and integration patterns)
- Develops user stories, acceptance criteria, and process maps
- Supports and facilitates UAT for Salesforce feature releases
- Evaluates impacts, dependencies, and data flows; documents workflows and integration requirements
Technical Overview
Responsibilities focus on Salesforce architecture activities: solution design aligned to Salesforce capabilities, data models, and integration patterns; requirement documentation (user stories, acceptance criteria, process maps); and support for UAT. The role also monitors initiative KPIs and recommends improvements through Salesforce configuration, automation, and integrations.
Ideal Candidate
The ideal candidate is a Salesforce architect who can translate business requirements into scalable Salesforce solution designs, including data models and integration patterns. They have strong experience writing user stories and acceptance criteria, coordinating UAT (User Acceptance Testing), partnering with Salesforce administrators/developers, and tracking Salesforce initiative KPIs (Key Performance Indicators).
Must-Have Skills
designing effective Salesforce solutionstranslating business requirements into solution designsdeveloping business requirementsuser storiesacceptance criteriaand process mapssupporting UAT (User Acceptance Testing)partnering with Salesforce administrators and developersensuring configurationcustomizationand integrations meet business needs and Salesforce best practicesmonitoring and reporting KPIs (Key Performance Indicators)
Nice-to-Have Skills
Not specified
Tools & Platforms
SalesforceUAT (User Acceptance Testing)
Required Skills
Salesforce solution designbusiness requirements documentationuser storiesacceptance criteriaprocess mapsUATAgile ceremoniessprint planningstand-upsretrospectivesKPIs (Key Performance Indicators)Salesforce configurationSalesforce customizationintegrationsdata modelsintegration patternsworkflow documentationdata mappingsintegration requirementssystem impact analysisdependencies analysisdata flows analysisautomationSalesforce best practiceslong-term scalability
Hard Skills
Salesforce solution designSalesforce data modelsSalesforce integration patternsdata mappingintegration requirementsuser storiesacceptance criteriaprocess mapsUAT (User Acceptance Testing)Agile ceremoniessprint planningstand-upsretrospectivesKPIs (Key Performance Indicators)Salesforce configurationSalesforce customizationSalesforce administratorsSalesforce developersworkflow documentationbusiness requirements documentationsystem impact analysisdependencies analysisdata flows analysisautomationSalesforce best practiceslong-term scalability
Soft Skills
collaboration with stakeholderscross-functional partnershipcommunicationprocess improvement mindsetcontinuous improvementinnovationevaluate technical optionsdocumentation
Keywords for Your Resume
Salesforce Business Solutions ArchitectSalesforce solutionsbusiness requirementsuser storiesacceptance criteriaprocess mapsUATUser Acceptance TestingSalesforce administratorsSalesforce developersSalesforce configurationSalesforce customizationintegrationsdata modelsintegration patternssystem workflowsdata mappingsintegration requirementsAgile ceremoniessprint planningstand-upsretrospectivesKPIsKey Performance IndicatorsSalesforce best practiceslong-term scalability
Deal Breakers
Must demonstrate experience designing Salesforce solutions with business requirements, user stories, and acceptance criteria, Must have experience supporting UAT (User Acceptance Testing) for Salesforce releases
Get matched to jobs like this
Luna finds roles that fit your skills and career goals — no endless scrolling required.
Create a Free Profile