Position Details
About this role
This role involves leading the development and implementation of Salesforce Service Cloud solutions, integrating AI features, and guiding CRM strategy across the enterprise.
Key Responsibilities
- Lead Salesforce Service Cloud projects
- Develop custom components
- Integrate APIs
- Leverage AI features
- Guide solution strategy
Technical Overview
Focus on Salesforce Service Cloud, Apex, Lightning Web Components, API integrations, and AI capabilities like SFDC Einstein and GitHub CoPilot, with a leadership component.
Ideal Candidate
The ideal candidate is a Salesforce Service Cloud lead engineer with deep expertise in Apex, Lightning Web Components, and API integrations. They have experience guiding CRM solutions, leveraging AI capabilities, and leading technical teams in a manufacturing environment.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of Salesforce Service Cloud experience, No experience with Apex or Lightning Web Components, No API integration experience, No leadership experience in CRM projects
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