Position Details

Type Full-Time

Experience mid

Exp. Years 5+ years

Education Not specified

Category ERP & CRM Systems

About this role

This role involves managing Salesforce systems supporting revenue and customer processes, troubleshooting issues, and implementing automation to ensure seamless business operations.

Key Responsibilities

Support Salesforce systems
Troubleshoot issues
Implement automation
Collaborate with business teams
Monitor system performance

Technical Overview

Technical scope includes Salesforce CRM, Revenue Cloud, PRM, Experience Cloud, Apex, SOQL, system configuration, automation, and system monitoring.

Ideal Candidate

The ideal candidate is an experienced Salesforce product owner with at least 5 years supporting enterprise systems, including Revenue Cloud and Experience Cloud. They are skilled in system configuration, troubleshooting, and automation, with strong collaboration skills.

Must-Have Skills

support enterprise business systemsconfigure Salesforceunderstand Salesforce logicSalesforce Administrator experiencesupport cloud-based tools

Nice-to-Have Skills

experience with Experience Cloudexperience with Salesforce Flowsautomationmonitoring system performance

Tools & Platforms

SalesforceSalesforce Sales CloudRevenue CloudPRMSalesforce Service CloudExperience Cloud

Required Skills

SalesforceRevenue CloudPRMSalesforce SupportApexSOQLconfigurationtroubleshootingautomationsystem monitoring

Hard Skills

SalesforceSalesforce Sales CloudRevenue CloudCPQPRMSalesforce Service CloudExperience CloudFlowApexSOQLpermission and configuration managementdata loadsmonitoring cloud toolsautomationsystem troubleshooting

Soft Skills

problem-solvingcollaborationcommunicationadaptabilitycontinuous improvement

Certifications

Required

Salesforce Administrator

Industry & Role

Industry SaaS

Job Function Manage and support Salesforce enterprise systems for revenue and customer management

Role Subtype Salesforce Product Owner

Tech Domains Salesforce, Active Directory, Microsoft 365, Azure, Amazon Web Services, Google Cloud Platform, Kubernetes, Docker

Keywords for Your Resume

SalesforceSalesforce Sales CloudRevenue CloudCPQPRMSalesforce Service CloudExperience CloudFlowApexSOQLpermission managementdata loadscloud monitoringautomationtroubleshootingsupport enterprise systemsconfigurationsupport cloud toolssystem troubleshootingSales CloudService Cloud

Deal Breakers

Lack of Salesforce support experience, No experience with Revenue Cloud or Experience Cloud, No support or configuration skills, Inability to troubleshoot system issues, Location outside Warsaw

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