Position Details
About this role
This role involves analyzing and designing solutions within Salesforce and Certinia PSA, managing integrations, and supporting automation initiatives to improve business processes.
Key Responsibilities
- Lead requirement sessions
- Design solutions and workflows
- Configure Salesforce and Certinia
- Develop integrations
- Support automation and process improvements
Technical Overview
The technical environment includes Salesforce, Certinia, API integrations, workflow automation, and Agile methodologies.
Ideal Candidate
The ideal candidate is an experienced Salesforce and Certinia Business Analyst with at least 8 years of experience, skilled in solution design, process automation, and integration. They are collaborative, analytical, and familiar with Agile and SAFe frameworks.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Preferred
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with Salesforce or Certinia, No background in business analysis or solution design, Inability to work in hybrid environment, No relevant experience in automation or integration
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