✦ Luna Orbit — ERP & CRM Systems

Salesforce Success Architect

at Salesforce

📍 2 Locations Unknown Posted March 13, 2026
Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category ERP & CRM Systems

This role involves supporting strategic Salesforce customers by providing expert guidance on solution design, system performance, and security to ensure long-term success.

  • Partner with strategic customers to assess implementations
  • Provide technical guidance on architecture and solution design
  • Optimize system performance and security
  • Identify risks and recommend improvements
  • Collaborate with product teams for feedback

Focuses on Salesforce platform, Industry Clouds, multi-cloud solutions, system optimization, and security best practices.

The ideal candidate is a seasoned Salesforce Success Architect with extensive experience in solution design, system performance optimization, and customer relationship management. They possess strong strategic and technical expertise in Industry Clouds and multi-cloud environments, with excellent communication skills.

Solution designSystem performance assessmentCustomer relationship management
Multi-Cloud expertiseIndustry Cloud knowledgeTechnical architecture guidance
SalesforceAICRM
SalesforceSuccess ArchitectSolution DesignSystem PerformanceSecurityCustomer SuccessAICRMIndustry CloudsMulti-CloudSolution Architecture
SalesforceSalesforce Success ArchitectSolution DesignSystem Performance AssessmentSecurity & Scalability Best PracticesCustomer Relationship ManagementAISolution Architecture
Customer FocusStrategic ThinkingProblem SolvingCollaborationCommunication
Industry SaaS
Job Function Provide expert Salesforce solution architecture and customer success support
SalesforceSuccess ArchitectSolution DesignSystem PerformanceSecurityCustomer SuccessAICRMIndustry CloudsMulti-CloudSolution ArchitectureCustomer ImpactTechnical GuidanceSystem OptimizationCustomer Feedback

Lack of Salesforce experience, No solution architecture background, Unfamiliarity with Industry Clouds, Poor communication skills

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