Position Details

Type Not Specified

Experience entry

Exp. Years 2 to 6 years

Education Bachelor's / Master's Degree in Computer Science / Information Systems / Information Technology

Category Customer Success & Support

About this role

Provide technical support and development for Salesforce Industries and Revenue Cloud products, assisting developers and ensuring seamless cloud solutions.

Key Responsibilities

Support Salesforce Cloud products
Troubleshoot configurations
Assist developers
Ensure integration quality
Optimize Salesforce implementations

Technical Overview

Supports Salesforce platform with focus on Revenue Cloud, Industries Cloud, CPQ, OmniStudio, and related APIs, using LWC and Apex.

Ideal Candidate

The ideal candidate is a support engineer with 2+ years of Salesforce development experience, proficient in Revenue Cloud and Industries Cloud products, with strong communication skills and Salesforce certifications.

Must-Have Skills

Bachelors / Master's Degree in Computer Science / Information Systems / Information Technology2+ years Salesforce engineering/programming experienceKnowledge of Industries or Revenue Cloud productsSalesforce Certified Platform AdministratorSalesforce Certified Platform DeveloperLWC and Apex Code Experience

Nice-to-Have Skills

Industries CPQ DeveloperCPQ AdministratorExperience with OmniStudioExperience with Billing

Tools & Platforms

SalesforceIndustries CloudRevenue CloudOmniStudioCPQHINS

Required Skills

SalesforceRevenue CloudIndustries CloudLWCApexJSONXMLYAMLSOAPRESTAPIsWeb ServicesBillingCPQHINSOmniStudio

Hard Skills

SalesforceRevenue CloudIndustries CloudLWCApexJSONXMLYAMLSOAPRESTAPIsWeb ServicesBillingCPQHINSOmniStudio

Soft Skills

CommunicationProblem SolvingCustomer FocusTeamworkTechnical CommunicationAdaptability

Certifications

Required

Salesforce Certified Platform AdministratorSalesforce Certified Platform Developer

Preferred

Industries CPQ DeveloperCPQ Administrator

Industry & Role

Industry SaaS

Job Function Support Salesforce Industries & Revenue Cloud platform and developer community

Keywords for Your Resume

Salesforce Support EngineerIndustries CloudRevenue CloudCPQHINSOmniStudioLWCApexJSONXMLYAMLSOAPRESTAPIsWeb ServicesBillingSalesforce Certified Platform AdministratorSalesforce Certified Platform DeveloperSalesforce

Deal Breakers

Lack of Salesforce certifications, Less than 2 years Salesforce development experience, No experience with Revenue Cloud or Industries Cloud

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Salesforce Support Engineer - Industries & Revenue Cloud

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