Position Details

Salary $110K – $132K USD / year

Type Full-Time

Experience lead

Exp. Years 5+ years

Education Not specified

Category IT Support & Helpdesk

About this role

A remote senior solution architect role focused on designing and implementing agent performance management solutions within SAP environments, integrating enterprise systems, and leading automation efforts.

Key Responsibilities

Lead SAP APME architecture
Integrate SAP with other enterprise systems
Develop automation scripts
Optimize database performance
Collaborate with cross-functional teams

Technical Overview

Environment includes SAP, ServiceNow, Jenkins, Azure DevOps, with responsibilities in system architecture, microservices, RESTful APIs, scripting, and database optimization.

Ideal Candidate

The ideal candidate is a senior solution architect with extensive experience in SAP environments, system architecture, and microservices. They possess strong skills in system integration, automation, and cloud DevOps tools, and can lead complex enterprise projects remotely.

Must-Have Skills

Solution architecture within SAP environmentsExperience with SAP Agent Performance ManagementSystem architecture principlesMicroservicesRESTful APIsJenkins or Azure DevOpsDatabase design and optimizationStrong system engineering background

Nice-to-Have Skills

Pegasystems platform integrationJavaScriptJavaDevOps toolsCloud platforms (AWSAzure)

Tools & Platforms

SAPServiceNowJenkinsAzure DevOpsPythonPowerShellBash scriptingSQLPL/SQLT-SQL

Required Skills

SAPServiceNowAPMEsolution architecturesystem integrationmicroservicesRESTful APIsJenkinsAzure DevOpsBash scriptingPythonPowerShellSQLPL/SQLT-SQL

Hard Skills

SAPServiceNowAPMEAgent Performance ManagementSolution architectureSystem integrationMicroservicesRESTful APIsJenkinsAzure DevOpsBash scriptingPythonPowerShellSQLPL/SQLT-SQLDatabase designHigh-performance querying

Soft Skills

LeadershipCollaborationProblem-solvingCommunicationAgile developmentInnovation

Industry & Role

Industry Government/Public Sector

Job Function Design and implement enterprise agent performance management solutions

Role Subtype Solution Architect

Tech Domains SAP, ServiceNow, Jenkins, Azure DevOps, SQL, PL/SQL, T-SQL

Keywords for Your Resume

Deal Breakers

Lack of SAP or Agent Performance Management experience, No system architecture background, Inability to work remotely in US time zones, No experience with microservices or RESTful APIs

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SAP APME Architect (Agent Performance Management)

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