✦ Luna Orbit — System Administration

SBU System Support Analyst

at Liberty Mutual Insurance

📍 Remote, US Remote 💰 $67K – $126K USD / year Posted March 10, 2026
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Position Details

Salary $67K – $126K USD / year
Type Not Specified
Experience mid
Exp. Years 3+ years
Education Not specified
Category System Administration

About this role

This role involves supporting insurance systems by analyzing business requirements, modeling system data, troubleshooting issues, and maintaining documentation.

Key Responsibilities

  • Analyze business requirements
  • Support system operations
  • Troubleshoot system issues
  • Document processes
  • Model system requirements

Technical Overview

The candidate will utilize SQL, Confluence, and system analysis skills to support policy and API systems, ensuring smooth operations and documentation accuracy.

Ideal Candidate

The ideal candidate is an experienced system support analyst with strong SQL skills and knowledge of policy and API documentation. They have a background in business analysis and troubleshooting within insurance or related domains.

Must-Have Skills

SQLBusiness requirements analysisSystem supportTroubleshootingDocumentation

Nice-to-Have Skills

API analysisPolicy Domain knowledgeConfluence

Tools & Platforms

SQLConfluence

Required Skills

SQLBusiness requirements analysisSystem supportTroubleshootingDocumentationAPIConfluence

Hard Skills

SQLBusiness requirements analysisSystem requirements modelingTest planningSystem supportPolicy DomainAPITroubleshootingDocumentationConfluence

Soft Skills

Business analysisCommunicationProblem-solvingCoordinationDocumentation

Industry & Role

Industry Insurance
Job Function System support and analysis for insurance policy systems

Keywords for Your Resume

SQLBusiness requirements analysisSystem requirements modelingTest plansSystem supportAPITroubleshootingDocumentationConfluencePolicy DomainSystem support analyst

Deal Breakers

Lack of SQL experience, No background in business analysis, Inability to troubleshoot system issues, No experience with policy or API documentation

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