About this role
Senior account manager responsible for oversight of client accounts and seamless execution of Medical Communications programs, including budgets, timelines, and cross-functional coordination across live and virtual meetings.
Key Responsibilities
- Facilitate complex client accounts; manage project life cycle including financials; coordinate global client meetings; maintain client relationships; ensure on-time delivery within budget
Technical Overview
Strong proficiency with spreadsheets and Office 365; experience managing budgets and project plans; ability to coordinate global teams and clients.
Ideal Candidate
The ideal candidate is a senior account manager with 6+ years in medical communications, strong client-facing and budget management experience, and a proven ability to drive revenue through upsell and expansion. They excel at coordinating multi-disciplinary teams across live and virtual programs and are comfortable working in a remote, global environment.
Must-Have Skills
Bachelor’s degree or work-related equivalent required6+ year’s experience in an account management role at a medical communications agencyDemonstrated client services experienceincluding project management experience for meetings/events delivered both live and virtuallyExperience in internal and external stakeholder managementExperience leading a project team in a fast-paced environmentExperience working within budgets and conducting financial reconciliationsExperienced in spreadsheets and project management softwareHighly efficient in the use of Office 365
Nice-to-Have Skills
Experience traveling internationallyExperience meeting global client needsMentorship or coaching experience
Tools & Platforms
Office 365SpreadsheetsProject management software
Required Skills
Bachelor’s degree; 6+ years in account management in medical communications; budgets; financial reconciliations; meetings/events management; Office 365; spreadsheets; stakeholder management
Hard Skills
SpreadsheetsOffice 365Project management softwareBudget managementFinancial reconciliationsLive and virtual meetingsStakeholder managementTravel coordinationAir travel coordinationData analysis
Soft Skills
Highly organizedStrong communicationInterpersonal skillsProblem-solvingTime management
Keywords for Your Resume
senior account manageraccount managementmedical communicationsclient managementbudgetsfinancial reconciliationsproject managementlive and virtual meetingsstakeholder managementOffice 365spreadsheetsglobal updatesteam managementtravelremotecross-functionalSOPsclient relationshipsbudget trackingdata-drivenlive eventsvirtual events
Deal Breakers
Lack of healthcare/payments domain experience, No experience with budgets or financial reconciliations, Inability to travel as needed
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