✦ Luna Orbit — AI & Machine Learning

Senior AI Engineer

at OnviSource

📍 Remote, US Remote 💰 $80K – $100K USD / year Posted March 14, 2026
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Position Details

Salary $80K – $100K USD / year
Type Full-Time
Experience senior
Exp. Years 5+ years
Education Not specified
Category AI & Machine Learning

About this role

This role focuses on developing AI applications for contact centers, including speech analytics, call transcription, and conversational AI, to enhance customer interactions and operational efficiency.

Key Responsibilities

  • Develop AI applications
  • Implement speech analytics
  • Deploy AI models
  • Collaborate with stakeholders
  • Improve customer experience

Technical Overview

The technical environment includes Python programming, NLP tools, AI model deployment pipelines, and contact center technologies, emphasizing scalable and reliable AI solutions for enterprise use.

Ideal Candidate

The ideal candidate is a senior AI engineer with expertise in speech analytics, NLP, and contact center AI applications. They have strong Python skills, experience deploying AI models in enterprise environments, and can collaborate effectively with stakeholders to improve customer experience.

Must-Have Skills

Experience building production AI applicationsExpertise in NLP and speech analyticsStrong Python skillsExperience with AI model deploymentKnowledge of contact center technologiesAbility to work with stakeholders

Nice-to-Have Skills

Experience with conversational AIKnowledge of call center workflowsExperience with AI pipelinesExperience deploying AI in enterprise environments

Tools & Platforms

PythonAPIsML frameworksNLP tools

Required Skills

PythonNLPcall transcriptionspeech analyticssemantic searchsummarizationAI modelsmodel deploymentAI pipelines

Hard Skills

PythonNatural Language ProcessingNLPCall transcriptionSpeech analyticsInteraction analyticsSemantic searchSummarizationAI modelsModel deploymentModel trainingAI pipelinesML frameworks

Soft Skills

CollaborationProblem-solvingInnovationCommunicationLeadership

Industry & Role

Industry Technology
Job Function Lead the development of AI solutions for contact centers, focusing on speech and interaction analytics.
Role Subtype AI Developer
Tech Domains Python, NLP, AI frameworks

Keywords for Your Resume

AI engineerspeech analyticscall transcriptionsemantic searchsummarizationAI modelsmodel deploymentcontact center AINLPAI pipelinesPythonenterprise AIcustomer experiencevoice analyticsAI solutionscontact center

Deal Breakers

No experience with speech analytics or call transcription, Lack of AI deployment experience, Inability to work remotely, No stakeholder collaboration skills, Less than 5 years of experience

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