Position Details
About this role
Intercom is seeking a Senior AI Product Manager to lead the development and strategy of their AI platform and AI agent Fin. The role involves shaping product vision, collaborating with AI research teams, and delivering AI-enhanced customer support solutions.
Key Responsibilities
- Define AI product vision and strategy
- Lead AI roadmap development
- Collaborate with AI research teams
- Manage AI product lifecycle
- Drive AI adoption across the platform
Technical Overview
The role focuses on AI and machine learning systems, product management, AI research, and platform development. The environment involves working with AI scientists, engineers, and designers to build impactful AI products.
Ideal Candidate
The ideal candidate is a senior AI product manager with extensive experience in AI and machine learning, capable of defining AI product vision, strategy, and roadmap. They should be customer-obsessed, collaborative, and thrive in fast-paced environments, leading cross-functional teams to deliver impactful AI solutions.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of AI or machine learning experience, No product management background, Unwillingness to work onsite in London, No leadership experience in AI projects
Get matched to jobs like this
Luna finds roles that fit your skills and career goals — no endless scrolling required.
Create a Free Profile