About this role
Senior Analyst focused on L2O Innovation Business Analysis, delivering technology implementations and program operations to support the L2O roadmap and seller-facing systems; responsibilities include UAT, go-live planning, and backlog management.
Key Responsibilities
- Technology Implementation Projects
- Lead UAT planning and execution
- End-to-end implementation planning
- Program Operations & Portfolio Support
- Plan for Go-Live and post-go live support
Ideal Candidate
The ideal candidate is a senior business analyst with 5+ years of BA or project/program experience, strong Salesforce knowledge, and proficiency with Google Slides/Sheets, Lucidchart, Excel, and PowerPoint. They should be adept at end-to-end implementation, UAT, go-live planning, and cross-functional collaboration.
Must-Have Skills
5+ years of Business Analyst experienceor focus in Project/Program managementProficiency in Google Slides and SheetsLucidchart or Microsoft Excel and PowerPointStrong interpersonal and written communication abilitiesAbility to synthesize business pain points and develop proposalsExperience with and understanding of the Salesforce platform
Nice-to-Have Skills
Advanced Knowledge of Business Systems and Salesforce.com certificationsSales Operations or Business Operations experienceExposure to analyzing customer lifecycle trends
Tools & Platforms
SalesforceGoogle SlidesGoogle SheetsLucidchartMicrosoft ExcelPowerPoint
Required Skills
Business AnalysisSalesforceUATGo-LiveRequirements GatheringStakeholder ManagementEnd-to-End ImplementationChange ManagementGoogle SlidesGoogle SheetsLucidchartMicrosoft ExcelPowerPointData-DrivenBacklog
Hard Skills
Salesforce platformGoogle SlidesGoogle SheetsLucidchartMicrosoft ExcelPowerPointUATEnd-to-end implementationChange management
Soft Skills
Strong documentationCommunicationCollaborationAnalytical thinkingRelationship building
Certifications
Preferred
Salesforce certifications
Keywords for Your Resume
senior analystbusiness analystl2o innovationsalesforcesalesforce platformgoogle slidesgoogle sheetslucidchartmicrosoft excelpowerpointuatgo-liveend-to-end implementationchange managementproject managementstakeholder managementbacklogportfolio supportteam collaborationrequirements gathering
Deal Breakers
No 5+ years BA/PM experience, No Salesforce experience, Poor communication skills, Inability to work across multiple markets
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