Position Details

Salary $103K – $103K USD / year

Type Full-Time

Experience senior

Exp. Years 3-5 years

Education Bachelor's Degree

Category Data & Analytics

About this role

JetBlue Senior Analyst Loyalty Analytics provides strategic analysis for loyalty initiatives, manages loyalty program reporting, and improves cross-functional data literacy; responsibilities include SQL querying and Tableau dashboards, partnering with Revenue Accounting, IT, Marketing, and the Loyalty Program team.

Key Responsibilities

Carry out quantitative and qualitative analysis and customer research to help support business cases for new product initiatives
Identify and analyze industry trends and produce reporting on competitor metrics and trends
Identify the most important metrics to monitor and report out regularly
Use SQL to query core reporting metrics around program health and engagement
Create Tableau dashboards to convey key program stats

Technical Overview

Tech scope includes SQL, Tableau, Snowflake, Databricks, DBT, Sabre, Airtable, Excel, and PowerPoint; focus on loyalty programs, dashboards, and cross-functional data initiatives in an airline context.

Ideal Candidate

The ideal candidate is a senior analytics professional with 3-5 years in loyalty/airline finance or consulting, strong SQL and Tableau skills, and experience with Snowflake/Databricks/DBT; ability to translate data into actionable insights for senior leadership is critical.

Must-Have Skills

Bachelor's Degree3+ years of airlineloyaltymanagement consultingor finance experienceSQLTableauExcelPowerPointSnowflakeDatabricksDBTSabreAirtable

Nice-to-Have Skills

Snowflake experienceFullstoryDatabricksDBTSabreAirtable

Tools & Platforms

SQLTableauSnowflakeDatabricksDBTSabreAirtableExcelPowerPoint

Required Skills

4 to 10 years in loyalty analytics or related fieldSQLTableauSnowflakeDatabricksDBTSabreAirtableExcelPowerPointdata visualizationloyalty metricscross-functional collaborationstakeholder management

Hard Skills

SQLTableauExcelPowerPointSnowflakeDatabricksDBTSabreAirtableData visualizationLoyalty analytics

Soft Skills

Strong analytical and problem-solvingBusiness acumenCommunicationCross-functional collaborationTime management

Industry & Role

Industry Airlines

Job Function Provide data-driven insights to optimize JetBlue's TrueBlue loyalty program and support cross-functional decision-making

Role Subtype Senior Data Analyst

Tech Domains SQL / PostgreSQL, Tableau, Snowflake, Databricks, DBT, Airtable, Sabre, Excel, PowerPoint

Keywords for Your Resume

Senior Analyst Loyalty AnalyticsJetBlueTrueBlue programLoyalty AnalyticsLoyalty program reportingSQLTableauSnowflakeDatabricksDBTSabreAirtableAirline loyaltyData visualizationExcelPowerPointFullstoryCross-functionalDashboardsLoyalty economicssenior analyst loyalty analyticssqltableausnowflakedatabricksdbtsabreairlinedata visualizationdashboards

Deal Breakers

Bachelor's degree required or equivalent, Must be legally eligible to work in the US, 3+ years of loyalty/airline/finance experience

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