✦ Luna Orbit — IT Support & Helpdesk

Senior Associate, OpenText Developer

at New York Life

📍 Tampa, FL, US Onsite 💰 $111K – $159K USD / year Posted March 12, 2026
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Position Details

Salary $111K – $159K USD / year
Type Not Specified
Experience senior
Exp. Years 7+ years
Education Not specified
Category IT Support & Helpdesk

About this role

This role involves developing and maintaining enterprise CCM solutions using OpenText Exstream, supporting migration and modernization efforts.

Key Responsibilities

  • Design CCM applications
  • Support migration projects
  • Develop templates
  • Implement orchestration workflows
  • Collaborate with stakeholders

Technical Overview

The technical environment includes OpenText Exstream, cloud platforms, IBM DataStage, ETL processes, and document workflow orchestration.

Ideal Candidate

The ideal candidate is a senior OpenText developer with extensive experience in CCM solutions, cloud integration, and document orchestration. They should have a strong background in migration and modernization projects, providing technical leadership in enterprise environments.

Must-Have Skills

Deep expertise in OpenText ExstreamExperience with cloud environmentsSupport migration and modernizationDesign and develop CCM applications

Nice-to-Have Skills

IBM DataStageETL designEnterprise workflow support

Tools & Platforms

OpenText ExstreamIBM DataStage

Required Skills

OpenText ExstreamCCMCloud environmentsIBM DataStageETLWorkflow orchestration

Hard Skills

OpenText ExstreamCustomer Communication ManagementCCMCloud environmentsIBM DataStageETLForm designWorkflow orchestration

Soft Skills

technical leadershipproblem-solvingcollaborationcommunicationanalytical skills

Industry & Role

Industry Financial Services / Insurance
Job Function Developing and supporting enterprise CCM solutions in a cloud environment

Keywords for Your Resume

OpenText ExstreamCustomer Communication ManagementCCMCloud environmentsIBM DataStageETLWorkflow orchestrationDocument compositionMigrationModernizationTemplate designCommunication templatesEnd-to-end orchestration

Deal Breakers

Lack of OpenText Exstream experience, No cloud environment experience, Unwilling to work onsite in Tampa, No experience with CCM or document workflows

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