Position Details

Type Full-Time

Experience senior

Exp. Years 8+ years

Education Bachelor's degree plus at least 8 years of experience in process analysis, process mapping, and/or business analysis roles, or demonstrated equivalent experience and education

Category Business Analysis

About this role

This role involves analyzing and mapping complex business processes, identifying AI and automation opportunities, and documenting workflows to improve operational performance and scalability.

Key Responsibilities

Lead process discovery
Design and document as-is and to-be processes
Identify AI opportunities
Translate insights into artifacts
Partner with product and engineering

Technical Overview

Focuses on process discovery, documentation, and identifying AI-enabled workflows, with collaboration across product, architecture, and engineering teams.

Ideal Candidate

The ideal candidate is a senior business analyst with extensive experience in process analysis, mapping, and identifying AI and automation opportunities within complex business environments. They possess strong stakeholder management skills and can translate business workflows into scalable, AI-ready solutions.

Must-Have Skills

Process analysisProcess mappingStakeholder engagementAI opportunity identificationBusiness workflow documentation

Nice-to-Have Skills

AI-enabled process designAutomation opportunitiesBRDsUAT support

Tools & Platforms

JiraConfluenceVisio

Required Skills

Business Process AnalysisProcess MappingAI OpportunitiesWorkflow DocumentationStakeholder EngagementProcess DiscoveryBusiness AnalysisProcess DesignRequirements Documentation

Hard Skills

Business Process AnalysisProcess MappingAI OpportunitiesWorkflow DocumentationStakeholder EngagementProcess DiscoveryBusiness AnalysisProcess DesignRequirements Documentation

Soft Skills

CommunicationStakeholder ManagementAnalytical ThinkingProblem SolvingCollaborationProcess Orientation

Industry & Role

Industry Consulting

Job Function Business process analysis and AI opportunity identification

Role Subtype Business Analyst

Keywords for Your Resume

Business AnalystProcess analysisProcess mappingAI opportunitiesWorkflow documentationStakeholder engagementRequirements documentationProcess discoveryBusiness processesAutomationProcess designUATBRDOperational performanceScalabilitybusiness analystprocess analysisprocess mappingai opportunitiesworkflow documentationstakeholder engagementrequirements documentationprocess discoveryautomationbusiness processes

Deal Breakers

Lack of process analysis experience, No stakeholder engagement experience, No experience with AI or automation, Bachelor's degree not mentioned

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Senior Business Systems Analyst - AI & Automation

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