✦ Luna Orbit — IT Support & Helpdesk

Senior Computer User Support Specialist

at Akima

📍 Macdill AFB, FL, US Onsite Posted April 01, 2026
Type Full-Time
Experience mid
Exp. Years Min 5 Years with BS/BA, 3 Years with MS/MA, 0 Year with PhD
Education Bachelor's degree in a STEM field. Relevant experience may be substituted for education.
Category IT Support & Helpdesk

Senior Systems Engineer in Directory Services providing expert-level support for Active Directory and Windows/Linux infrastructure within USSOCOM networks, overseeing lifecycle and RBAC across multi-tenant environments.

  • Lead integration of Active Directory; enforce Windows infrastructure best practices; oversee lifecycle of IT services; administer RBAC in multi-tenant environment; mentor Directory Service admins

Lead AD integration with network/security, RBAC, domain controllers, and cross-platform environments; Windows/Linux mix; ITIL/ITSM practices; multi-site governance.

The ideal candidate is an experienced systems engineer with active DoD TS/SCI clearance and DoD 8570 IAT II certification, 5+ years in enterprise IT support, and strong AD/Windows/Linux skills supporting USSOCOM environments.

DoD 8570 IAT II CertificationActive TS clearance with SCI eligibilityBachelor's degree in a STEM field or equivalent experienceExperience across hardwaresoftwarenetworkand applications problem resolutionAbility to work rotating shifts including nightsweekendsand holidays
Dameware experienceProbable DoD ITSM / ITIL familiarityExperience working in USSOCOM/DoD environments
DamewareRDPTerminal ServicesActive DirectoryITSMITIL
DamewareRemote Desktop Protocol (RDP)Terminal ServicesActive DirectoryWindows operating systemsITSMITIL
Verbal and written communicationAutonomous work styleIndependent judgementCustomer service orientationTeam leadership

Required

DoD 8570 IAT Level II certification
Industry Defense
Job Function Systems Engineer - Directory Services
Role Subtype IT Support Specialist
Tech Domains Active Directory, Windows Server, ITSM / ServiceNow, ITIL
Senior Computer User Support SpecialistActive Top-secret clearance with SCI eligibilityUSSOCOMITSMITILDamewareRDPTerminal ServicesActive DirectoryWindows ServerDoD 8570 IAT IIDoD TS/SCI clearanceBachelor's degree in a STEM field5 yearsIncident managementRBACDirectory ServicesVMwareLinux Redhat
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