Position Details

Salary $130K – $155K USD / year

Type Full-Time

Experience senior

Exp. Years Not specified

Education Not specified

Category Content & Media

About this role

A senior content strategist role focused on translating complex AI and customer experience concepts into compelling narratives that inspire action and market presence.

Key Responsibilities

Develop content strategies
Translate technical ideas into stories
Support AI governance and monitoring
Shape brand storytelling
Lead thought leadership initiatives

Technical Overview

Involves AI-powered customer experience platforms, monitoring, testing, and brand storytelling to shape market communication and thought leadership.

Ideal Candidate

The ideal candidate is a senior content strategist with extensive experience in translating complex technical ideas into compelling stories. They should have a background in AI-powered customer experience and be skilled in brand storytelling and thought leadership.

Must-Have Skills

Content StrategyStorytellingTechnical translation

Nice-to-Have Skills

AICustomer ExperienceMonitoringTesting

Tools & Platforms

AI platformsCustomer Experience tools

Required Skills

Content StrategyStorytellingAICustomer ExperienceAI governanceMonitoringTestingBrand StorytellingThought Leadership

Hard Skills

Content StrategyStorytellingProduct InsightBrand StorytellingThought LeadershipAI-powered customer experienceCustomer Experience AssuranceAI governanceMonitoringTesting

Soft Skills

CommunicationCreativityStorytellingTechnical translationCollaborationAdaptability

Industry & Role

Industry SaaS

Job Function Strategic content creation and storytelling for AI-driven customer experience

Keywords for Your Resume

Senior Content StrategistContent StrategyStorytellingAICustomer ExperienceAI governanceMonitoringTestingBrand StorytellingThought LeadershipTechnical translation

Deal Breakers

Lack of experience in content strategy or storytelling, No familiarity with AI or customer experience, Inability to translate technical ideas into engaging narratives

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