✦ Luna Orbit — AI & Machine Learning

Senior Data Scientist AI Tooling

at Intercom

📍 London, England Onsite Posted March 25, 2026
Type Full-Time
Experience mid
Exp. Years 3+ years
Education Not specified
Category AI & Machine Learning

This role involves designing and deploying AI-powered internal tools for GTM teams, focusing on customer account research, summaries, and automation workflows using large language models and AI techniques.

  • Design AI tools
  • Evaluate models
  • Ship end-to-end solutions
  • Prototype rapidly
  • Enable adoption

The technical environment includes Python, React, SQL, and AI/ML models, especially large language models, with a focus on prompt engineering, vector search, and model evaluation.

The ideal candidate is a mid-level data scientist with experience in applied data science, machine learning, and AI tool development, particularly with large language models and prompt engineering. They should have strong programming skills in Python and experience building end-to-end internal tools.

Applied data scienceML application experienceSQL skillsPythonPrototypingEnd-to-end tool development
LLM/ML application experienceprompt engineeringvector searchmodel evaluation
PythonReactSQLLLMsAI development tools
Applied data scienceMLPythonReactSQLLLMprompt designvector searchevalsdata sciencemodel evaluationinternal toolsprototyping
PythonReactSQLLarge Language ModelsMLRAGprompt designvector searchevals
problem-solvingcollaborationcommunicationownershipadaptability
Industry SaaS
Job Function Developing AI-powered internal tools for customer insights and automation
Role Subtype Data & Analytics
Tech Domains Python, React, SQL / PostgreSQL
data scientistAImachine learningLLMlarge language modelsprompt designvector searchPythonReactSQLAI toolsdata sciencemodel evaluationend-to-end developmentprototypinginternal toolsprompt engineeringend-to-end tools

Lack of applied data science experience, No experience with ML or AI models, No programming skills in Python, No experience with end-to-end tool development

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