✦ Luna Orbit — ERP & CRM Systems

Senior Digital Product Owner D365 CE

at Caterpillar

📍 2 Locations Unknown Posted March 13, 2026
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Position Details

Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category ERP & CRM Systems

About this role

This role involves leading the development and implementation of customer engagement solutions using Microsoft Dynamics 365 CE, Salesforce, and Power Platform, focusing on integrations and marketing strategies.

Key Responsibilities

  • Define product vision and roadmap
  • Architect scalable CE solutions
  • Drive integrations across systems
  • Collaborate with stakeholders to elicit requirements
  • Develop D365 CE Sales & Marketing templates

Technical Overview

The technical environment includes Microsoft Dynamics 365 Customer Engagement modules, Power Platform tools, Salesforce, and Dataverse, with a focus on system integrations and scalable solutions.

Ideal Candidate

The ideal candidate is a mid-level digital product owner with expertise in Microsoft Dynamics 365 Customer Engagement and Power Platform, with additional experience in Salesforce and omnichannel marketing solutions. They are skilled in solution architecture and stakeholder collaboration to drive digital transformation.

Must-Have Skills

Microsoft Dynamics 365 Customer EngagementPower PlatformSalesforceRequirements gatheringSolution design

Nice-to-Have Skills

MarketingOmnichannel marketingThird-party system integrationsDataverse

Tools & Platforms

Microsoft Dynamics 365 Customer EngagementPower PlatformSalesforceDataverse

Required Skills

Microsoft Dynamics 365 Customer EngagementPower PlatformSalesforceOmnichannel marketingThird-party system integrationsDataverse

Hard Skills

Microsoft Dynamics 365 Customer EngagementD365 CEPower PlatformPower AppsPower AutomatePower BISalesforceMarketingCustomer EngagementOmnichannel marketingThird-party system integrationsDataverse

Soft Skills

communicationstakeholder engagementrequirements elicitationsolution architecturecollaboration

Industry & Role

Industry Manufacturing
Job Function Digital product ownership for customer engagement and marketing solutions

Keywords for Your Resume

Microsoft Dynamics 365 Customer EngagementD365 CEPower PlatformPower AppsPower AutomatePower BISalesforceOmnichannel marketingThird-party system integrationsDataverseSolution architectureRequirements gatheringStakeholder engagementCustomer EngagementMarketingThird-party integrations

Deal Breakers

Lack of experience with Microsoft Dynamics 365 CE, No background in solution architecture, Inexperience with enterprise system integrations, No familiarity with Power Platform or Salesforce

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