Position Details

Type Not Specified

Experience senior

Exp. Years Not specified

Education Not specified

Category Software Engineering

About this role

This role involves leading the team responsible for core billing and revenue systems at Intercom, ensuring operational excellence and platform reliability.

Key Responsibilities

Lead billing system development
Improve system reliability
Partner with cross-functional teams
Drive platform strategy
Ensure revenue recognition accuracy

Technical Overview

The technical environment includes billing platforms, subscription management, invoicing, metering, and observability tools, with a focus on Stripe Billing integration.

Ideal Candidate

The ideal candidate is a senior engineering leader with extensive experience in billing, subscription, and revenue systems, capable of leading cross-functional teams to ensure operational excellence and platform reliability.

Must-Have Skills

LeadershipPlatform strategyBilling systemsSubscription managementInvoicingMeteringIncident responseObservability

Nice-to-Have Skills

Stripe BillingRevenue recognitionOperational excellencePartnering with cross-functional teams

Tools & Platforms

Stripe Billing

Required Skills

LeadershipBilling systemsSubscription managementInvoicingMeteringStripe BillingObservabilityIncident responseRevenue recognitionPlatform strategy

Hard Skills

Billing systemsSubscription managementInvoicingMeteringStripe BillingObservabilityIncident responsePlatform strategyRevenue recognitionOperational excellence

Soft Skills

LeadershipOwnershipAccountabilityHigh standardsCollaborationFocusFocus on execution

Industry & Role

Industry SaaS

Job Function Lead and manage billing and revenue systems engineering team

Role Subtype Systems Administrator

Tech Domains Stripe Billing

Keywords for Your Resume

Senior Engineering ManagerBilling systemsSubscription managementInvoicingMeteringStripe BillingOperational excellenceIncident responseObservabilityRevenue recognitionPlatform strategyLeadershipOnsiteLondonCustomer serviceRevenueGrowth engineering

Deal Breakers

Lack of leadership experience in billing systems, No experience with Stripe Billing, Onsite location only

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Senior Engineering Manager - Team Billing

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