Position Details

Type Full-Time

Experience senior

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

This role involves managing a portfolio of large enterprise customers remotely, focusing on building relationships, driving renewals and expansions, and advocating for client needs.

Key Responsibilities

Manage enterprise accounts
Build relationships
Drive renewals and expansions
Collaborate with stakeholders
Forecast account health

Technical Overview

The position requires expertise in customer relationship management, renewal strategies, social listening, and contract negotiations, supported by CRM tools.

Ideal Candidate

The ideal candidate is a senior account manager with experience managing large enterprise clients, skilled in renewal and expansion strategies, and adept at building influential relationships remotely across North America.

Must-Have Skills

owning a portfolio of largestrategicenterprise customersbuilding and nurturing relationshipsexperience with renewal and expansion strategiescollaborating with management and stakeholdersdeveloping forecastsproactive customer engagementadvocating for clients

Nice-to-Have Skills

social media expertiseindustry trend knowledgeproduct fit understandingcontract negotiationcustomer lifecycle management

Tools & Platforms

CRM systems

Required Skills

customer relationship managementrenewal and expansion strategiesaccount managementsocial listeningstrategic thinkingforecastingnegotiationclient advocacycontract management

Hard Skills

customer relationship managementrenewal and expansion strategiesaccount managementsocial listeningproduct knowledgestrategic thinkingforecastingnegotiationclient advocacycontract management

Soft Skills

relationship buildingcommunicationstrategic thinkingproblem-solvingcollaborationproactivitynegotiation skillsclient advocacy

Industry & Role

Industry SaaS

Job Function Manage large enterprise customer relationships remotely

Role Subtype Account Manager

Keywords for Your Resume

enterprise account managementcustomer relationshiprenewal strategiesexpansion strategiessocial listeningclient advocacyforecastingcontract managementCRMremotecustomer successsocial mediastakeholder collaborationproactive engagementnegotiationenterprise account managerrenewalexpansioncontract negotiation

Deal Breakers

No experience with enterprise clients, Lack of experience in renewal or expansion strategies, Inability to work remotely in US or Canada, No CRM experience

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile

Senior Enterprise Account Manager

Get matched to jobs like this