Position Details

Type Full-Time

Experience senior

Exp. Years 5-7 years

Education Not specified

Category Sales & Business Development

About this role

Senior Enterprise Account Manager to own relationships for a portfolio of large, strategic enterprise customers, driving renewals and expansion across a SaaS stack. You will manage a multi-threaded book of business with a data-driven, value-based approach.

Key Responsibilities

Build and nurture influential relationships
Lead renewal and expansion negotiations
Maintain rolling forecasts
Record-keeping in Salesforce
Proactive risk mitigation

Technical Overview

Role involves leveraging SFDC, Gong, Sales Navigator, 6Sense, and Gainsight to monitor health, provide insights, and craft renewal/expansion strategies; requires strong negotiation and stakeholder management.

Ideal Candidate

The ideal candidate is a senior enterprise account manager fluent in Italian, with 5+ years managing enterprise SaaS accounts, a track record of renewals and expansions, and strong proficiency with SFDC, Gong, and Sales Navigator.

Must-Have Skills

5-7 years of account management and sales experience in technology (SaaS)Proven success managing enterprise portfoliosQuota attainment or portfolio managementExperience using SFDCGongSales Navigatorand 6Sense/GainsightStrong negotiation and consensus-building across multiple stakeholders

Nice-to-Have Skills

Familiarity with SaaS contracts and working with legal/procurementValueSelling methodologyForecasting and data-driven account planning

Tools & Platforms

SalesforceGongLinkedIn Sales Navigator6SenseGainsightSFDC

Required Skills

Account managementSaaSCRMSalesforceSFDCGongSales Navigator6SenseGainsightrenewalexpansionforecastnegotiations

Hard Skills

SalesforceSFDCGongLinkedIn Sales Navigator6SenseGainsightSales NavigatorCRM

Soft Skills

CommunicationNegotiationStakeholder managementRelationship buildingProactive outreach

Industry & Role

Industry SaaS

Job Function Own renewal and expansion for a portfolio of enterprise customers in a SaaS environment

Role Subtype Enterprise Account Manager

Tech Domains Salesforce, CRM

Keywords for Your Resume

Senior Enterprise Account ManagerItalian speakingLondonSaaSSales NavigatorGongGainsight6SenseSFDCSalesforceEnterprise customerrenewalexpansionforecastingCRMAccount managementQuota attainmentNegotiationsValueSellingMulti-threaded relationshipsenterprise account managementsaassales navigatorgonggainsightsfdcsalesforce

Deal Breakers

Less than 5 years enterprise account management experience, No experience with SFDC, Gong, or Sales Navigator

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