Position Details
About this role
This role involves developing, supporting, and enhancing the ServiceNow platform, focusing on ITSM, ITAM, ITOM, and other modules to improve service delivery and operational efficiency.
Key Responsibilities
- Design and maintain ServiceNow modules
- Develop scripts and workflows
- Support integrations via REST/SOAP
- Manage CMDB and Discovery
- Participate in SDLC
Technical Overview
Technical scope includes ServiceNow platform customization, scripting in JavaScript, API integrations using REST and SOAP, and managing various ServiceNow modules aligned with ITIL standards.
Ideal Candidate
The ideal candidate is a senior ServiceNow developer with over 7 years of hands-on experience in platform development, implementation, and administration. They possess deep expertise across ITSM, ITAM, ITOM, and GRC modules, with strong scripting skills and a solid understanding of ITIL best practices.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Less than 7 years of ServiceNow experience, Lack of experience with ITSM, ITAM, ITOM modules, No scripting experience in JavaScript, No experience with REST or SOAP APIs
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