Position Details
About this role
An on-site IT Help Desk technician role supporting hardware, software, and end-user needs in Tampa, FL.
Key Responsibilities
- Provide technical support
- Troubleshoot hardware and software issues
- Support printers, scanners, and mobile devices
- Assist end users with connectivity and configuration
- Maintain high customer service standards
Technical Overview
Provides technical support for printers, scanners, mobile devices, and Windows operating systems, with a focus on customer service and troubleshooting.
Ideal Candidate
The ideal candidate is an experienced IT support technician with at least 2 years of helpdesk experience, proficient in troubleshooting Windows environments and supporting end users. They should excel in customer service and teamwork, ready to support enterprise-wide IT operations on-site.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of helpdesk or troubleshooting experience, No experience with Windows 7 or Windows 10, Unwilling to work on-site in Tampa
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