✦ Luna Orbit — IT Support & Helpdesk

Senior ITOM Developer, Corporate Systems

at Intercontinental Exchange

Unknown Posted March 24, 2026
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Position Details

Type Not Specified
Experience senior
Exp. Years 3+ years
Education Not specified
Category IT Support & Helpdesk

About this role

A senior ServiceNow ITOM developer role focused on designing and implementing discovery, service mapping, and CMDB solutions to enhance enterprise visibility and automation.

Key Responsibilities

  • Design discovery patterns
  • Develop CMDB solutions
  • Integrate APIs
  • Automate ITOM processes
  • Ensure platform stability

Technical Overview

Involves ServiceNow platform customization, scripting (JavaScript), API integrations, and managing ITOM modules including Discovery and Service Mapping.

Ideal Candidate

The ideal candidate is a senior ServiceNow ITOM developer with over 3 years of experience specializing in Discovery, Service Mapping, and CMDB management, with strong scripting and platform customization skills.

Must-Have Skills

3+ years ServiceNow developmentExperience with ITOM modulesExperience with Discovery and Service MappingPlatform customization skillsKnowledge of APIs and integrations

Nice-to-Have Skills

Experience with GCP or AzurePlatform governanceAutomation scriptingPlatform stability management

Tools & Platforms

ServiceNowMID serversREST APIsSOAP APIsFlow Designer

Required Skills

ServiceNowITOMCMDBDiscoveryService MappingREST APIsSOAP APIsJavaScriptFlow DesignerBusiness RulesScript IncludesPlatform customizationPlatform stability

Hard Skills

ServiceNowITOMCMDBDiscoveryService MappingREST APIsSOAP APIsJavaScriptFlow DesignerBusiness RulesScript IncludesPlatform customizationPlatform stability

Soft Skills

LeadershipTechnical expertiseCollaborationProblem-solvingCommunicationInnovation

Industry & Role

Industry Technology / Software
Job Function Development and management of enterprise ITOM solutions on ServiceNow platform
Role Subtype IT Support & Helpdesk
Tech Domains ServiceNow, ITSM / ServiceNow, REST API, SOAP API, JavaScript

Keywords for Your Resume

Senior ITOM DeveloperServiceNowITOMCMDBDiscoveryService MappingREST APIsSOAP APIsJavaScriptFlow DesignerBusiness RulesScript IncludesPlatform customizationPlatform stability

Deal Breakers

Less than 3 years ServiceNow development experience, No experience with ITOM modules, Lack of Discovery or Service Mapping expertise, No scripting or platform customization skills

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