✦ Luna Orbit — Product Management

Senior Lead Product Manager, Enterprise

at Klaviyo

📍 Boston, MA Onsite Posted March 18, 2026
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Position Details

Type Full-Time
Experience senior
Exp. Years Not specified
Education Not specified
Category Product Management

About this role

Klaviyo seeks a Senior Lead Product Manager to shape the enterprise platform, focusing on customer data, AI automation, and integrations to support large brands.

Key Responsibilities

  • Define platform vision
  • Lead enterprise product strategy
  • Collaborate with cross-functional teams
  • Ensure security and compliance
  • Drive customer adoption

Technical Overview

Role involves managing enterprise CRM products, data unification, AI automation, security, and platform scalability within a SaaS environment.

Ideal Candidate

The ideal candidate is a senior product manager with extensive experience in enterprise CRM systems, data unification, and AI automation. They possess strong leadership skills and can drive platform strategy for large-scale, data-driven brands.

Must-Have Skills

Product StrategyEnterprise product managementData unificationAI automationRoadmap planning

Nice-to-Have Skills

CRM systemsAI/ML experienceSecurity & complianceGlobal customer experienceOKRs

Tools & Platforms

Customer Data PlatformsAI toolsEcosystem integrations

Required Skills

Product StrategyOKRsEnterprise CRMCustomer Data UnificationAI-driven AutomationEcosystem IntegrationsPlatform RoadmapSecurity & ComplianceData GovernanceScalabilityReliability

Hard Skills

Product StrategyOKRsEnterprise CRMCustomer Data UnificationAI-driven AutomationEcosystem IntegrationsPlatform RoadmapSecurity & ComplianceData GovernanceScalabilityReliability

Soft Skills

LeadershipStrategic ThinkingCross-functional CollaborationCommunicationProblem-solvingCustomer Focus

Industry & Role

Industry SaaS
Job Function Enterprise product strategy and management
Role Subtype Product Manager

Keywords for Your Resume

product managerenterprise crmcustomer data unificationai-driven automationecosystem integrationsplatform strategysecurity and compliancedata governancescalabilityreliabilityroadmapcross-functional collaborationleadershipstrategic thinkingcustomer experienceproduct managementai automationcustomer datasecurity compliance

Deal Breakers

Lack of experience in enterprise CRM, No leadership experience, No familiarity with AI automation, Location outside Boston without remote options

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