Position Details
About this role
This role involves developing advanced machine learning models, focusing on NLP and deep learning, to enhance customer service AI products at Intercom.
Key Responsibilities
- Research ML algorithms
- Prototype ML features
- Deploy models to production
- Collaborate with product teams
- Improve AI customer support
Technical Overview
The technical environment includes Python, SQL, TensorFlow, PyTorch, and scikit-learn, with a focus on research, prototyping, and deploying ML models.
Ideal Candidate
The ideal candidate is a mid-level machine learning scientist with 3+ years of applied ML experience, especially in NLP, deep learning, and research environments. They are proficient in Python and SQL, with a strong research background and a passion for deploying ML models.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of research experience, No experience with deep learning or NLP, Unable to work onsite in Dublin
Get matched to jobs like this
Luna finds roles that fit your skills and career goals — no endless scrolling required.
Create a Free Profile