✦ Luna Orbit — Consulting & Advisory

Senior Manager, Business Unit Risk - Social Media Governance

at Charles Schwab

Unknown Posted April 03, 2026
Type Not Specified
Experience senior
Exp. Years 5+ years
Education Not specified
Category Consulting & Advisory

Senior Manager, Business Unit Risk - Social Media Governance leads governance and risk framework for Corporate Affairs’ brand social media presence, partnering with Compliance, Legal, and other control functions to set policies and robust oversight. Responsible for RCSA, control design, and continuous governance improvements.

  • Define social media governance & policy; provide guidance on risk identification and approval workflows
  • Lead risk oversight for social media channels by guiding teams through pre-launch, launch, and post-launch phases
  • Monitor regulatory changes; translate requirements to updated policies
  • Assess and mitigate risk; identify security, privacy, and compliance risks across social platforms
  • Serve as the Corporate Affairs Risk and Control Self-Assessment (RCSA) Facilitator; support the broader risk framework

Focus on governance frameworks, risk and control assessments, record retention, and policy development with cross-functional collaboration across Corporate Affairs and regulatory compliance.

The ideal candidate is an experienced risk professional with governance and social media risk background; skilled in RCSA, policy development, change management, and training materials; able to work with Compliance, Legal, and other control functions.

Senior ManagerGovernance and risk management experienceRCSA experiencePolicy development and training materialsAbility to translate requirements into practical guidanceExperience with social media platforms
Regulatory changes monitoringExperience with social media risk policyExperience in enterprise risk management
governancerisk managementrcsasocial media governancepolicy developmentstakeholder engagementcompliancecontrolstraining materialsregulatory changesenterprise riskrecord retentionrisk identificationchange managementgovernance workflowsrisk managementcorporate affairs
RCSA facilitatorcontrol designrecord retentiongovernance workflowspolicy developmentrisk identificationstakeholder engagementcollaborationchange managementrisk framework
Leadershipcommunicationstakeholder managementtrainingchange managementproblem solvinganalytical thinking
Industry Financial Services
Job Function Lead governance and risk initiatives for Corporate Affairs' social media programs
Role Subtype Social Media Risk Manager
senior managerbusiness unit risksocial media governancercsagovernancepolicy developmentstakeholder engagementcompliancecontrolsregulatory changestraining materialsenterprise riskrecord retentionrisk identificationchange managementgovernance workflowsrisk managementcorporate affairsrcsa facilitator

Lack of governance/risk management experience, No RCSA experience, No social media governance experience

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