Position Details

Salary $164K – $246K USD / year

Type Not Specified

Experience senior

Exp. Years Not specified

Education Not specified

Category Marketing & Digital Marketing

About this role

Owns 8x8’s internal narrative infrastructure and executive communications to align employees and leadership around one platform story. Builds communication cadence, supports All Hands, and helps craft executive messaging and thought leadership.

Key Responsibilities

Own internal narrative strategy and platform story alignment
Build and maintain internal communication cadence (weekly digest, monthly strategic updates)
Craft executive messaging (scripts, talking points, presentations)
Develop thought leadership content via Executive Insights
Partner with HR for meaningful All Hands meetings

Technical Overview

Primarily communications strategy and enablement: managing internal narrative cadence, maintaining the Marketing intranet site, and producing executive communication assets across scripts, talking points, and presentations. Coordinates closely with HR, Product, and PMM to translate external-facing messaging into internal clarity.

Ideal Candidate

The ideal candidate is a senior internal communications leader who can own a company-wide internal narrative and build a consistent communication cadence. They write clear executive messaging (scripts, talking points, presentations) and partner cross-functionally with HR, Product, and PMM to launch narratives internally before going external.

Must-Have Skills

Strategic narrative championStrong writingNarrative strategistExecutive messaging (scriptstalking pointspresentations)Internal narrative cadence building (weekly digestmonthly strategic updates)All Hands partnership with HR

Tools & Platforms

Marketing intranet siteAll Hands

Required Skills

Strategic narrativeInternal communicationsExecutive messagingThought leadership content developmentAll Hands planningWeekly digestMonthly strategic updateschange narrativesScript writingTalking pointsPresentation creationMarketing intranet site ownershipVoice consistencyCross-functional coordinationNarrative infrastructure strategy

Hard Skills

Strategic narrativeInternal communicationsExecutive messagingThought leadership content developmentAll Hands planningWeekly digest creationMonthly strategic updatesChange narrativesScript writingTalking points developmentPresentation creationMessaging prep and briefing materialsVoice consistency and tone management across communicationsMarketing intranet site ownership and maintenanceEmployee and manager alignment messagingCross-functional coordination with HRNarrative infrastructure strategy

Soft Skills

Strong writingNarrative strategySelf-starterAbility to thrive in a fast-moving environmentLeadership communicationCross-functional collaborationProactive partnership with Product and PMM teamsStakeholder management (executivesHRProductPMM)

Industry & Role

Industry SaaS

Job Function Lead internal narrative strategy and executive communications to ensure company-wide alignment around a unified platform story

Role Subtype Content Strategist

Keywords for Your Resume

Senior ManagerInternal Narrative and Executive CommunicationsInternal NarrativeExecutive CommunicationsExecutive messagingThought leadership contentExecutive InsightsAll HandsWeekly digestMonthly strategic updateschange narrativesscriptstalking pointspresentationsintranetMarketing intranet sitevoice consistencynarrative strategistcross functionallyHRProductPMMexecutive voice and tone

Deal Breakers

Must be able to write and develop executive communications assets (scripts, talking points, presentations), Must be able to own and maintain internal narrative cadence (weekly digest, monthly strategic updates)

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Senior Manager, Internal Narrative and Executive Communications

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