Position Details

Salary $182K – $208K USD / year

Type Full-Time

Experience lead

Exp. Years 5+ years

Education Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Category Business Analysis

About this role

Senior product management role to modernize Capital One's US Card outbound correspondence platform, delivering real-time letters, disclosures, and statements with enterprise integration.

Key Responsibilities

Own the complete product lifecycle for the correspondence platform; drive modernization across enterprise; collaborate with Technology, Supply Chain, and Servicing Strategy; work with LOBs to onboard/offboard customer communications; translate customer needs into capabilities

Technical Overview

Experience with large-scale product management, data-driven decision making, stakeholder collaboration, and cross-functional execution; focus on correspondence platform and messaging integration.

Ideal Candidate

The ideal candidate is a senior product manager who can lead the modernization of an enterprise correspondence platform, delivering real-time communications with paper fallback and self-healing controls, across multiple lines of business.

Must-Have Skills

5 years of experience in Product ManagementBachelor's Degree in a quantitative field or related quantitative fieldMaster's Degree in a quantitative field or MBA with a quantitative concentration

Nice-to-Have Skills

Experience translating business strategy and analysis into consumer facing digital products

Required Skills

5+ years of Product Management; quantitative degree; cross-functional leadership; requirements gathering; data-driven decisions; servicing strategy; enterprise correspondence; real-time messaging; paper fallback; self-healing controls; dynamic composition

Hard Skills

Product Managementcross-functional leadershiprequirements gatheringstakeholder managementdata-driven decision makingdelivery managementproject managemententerprise correspondence platformreal-time messagingpaper fallbackself-healing controlsdynamic composition

Soft Skills

leadershipcommunicationcollaborationinfluencingstrategic thinkingproblem solving

Industry & Role

Industry Financial Services

Job Function Lead end-to-end product management for a critical enterprise correspondence platform

Role Subtype Product Manager

Keywords for Your Resume

senior manager product managementcorrespondence platformoutbound correspondencereal-time correspondencepaper fallbackself-healing controlsdynamic compositionenterprise correspondencecross functional teamsstakeholder managementdata-driven decisionsrequirements gatheringdelivery managementcapital oneproduct managementservicing strategyusa cardcapital one product frameworkfinancial servicesprocess improvementcross-functional leadershipreal-time messagingCapital One

Deal Breakers

5+ years in product management, Bachelor's degree in a quantitative field or higher, MBA or Master's with quantitative concentration

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Senior Manager, Product Management - Correspondence Platform

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